Hiring: Service Advisor
We Are Recruiting a Full-Time Automotive Service Advisor
Glenoak Ford requires a results-oriented Service Advisor to join our quality team. This is a full-time, union position located in our brand new, state-of-the-art facility in Langford, BC.
Principal Duties:
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Manages customer requests for maintenance and repairs;
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Provides excellent customer service;
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Writes repair orders;
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Communicates with customers about the status of work;
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Collects payment for services, accurately handling cash and credit payments;
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Sells additional services, including parts and accessories where appropriate.
We are proud to offer:
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Ongoing training and growth opportunities;
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Potential for advancement throughout our organization;
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Top industry remuneration;
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Benefit plan offering medical, dental, life insurance and pension (benefits commence after completion of a waiting period)
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Paid vacation time
Position Requirements (minimum experience):
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Previous customer service experience required;
- Previous experience in automotive service environment is an asset but not required;
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General knowledge of parts and basic automotive repair procedures preferred;
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Valid class 5 driver’s license required;
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Intermediate computer skills required;
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Excellent phone manner required;
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Critical thinking and problem solving skills required;
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High School Diploma or equivalent required.
It is our goal to bring aboard people with a passion for the industry, strong work ethic, high integrity, and a desire to grow with us!
