Overview
The Parts Coordinator is responsible for the coordination, communication, and processing of spare part order entry functions.
The successful candidate is a detail-oriented individual with excellent work ethics who prioritizes efficiency and accuracy to ensure the best possible customer experience.
Duties
- Interpret spare parts requirements as requested by customers and Service team.
- Prepare quotes.
- Process purchase orders.
- Follow up on orders to ensure timelines are met.
- Communicate spare part delivery schedules to customers and Service team.
- Lost order follow-up.
- Maintain accurate information on all quotes.
- Communicate with other departments to ensure customer needs are met.
- Assist with reception coverage when necessary.
Qualifications
- High School Diploma.
- Confident and clear communicator, both verbal and written.
- Minimum of 2 years of experience in a customer service position.
- Experience in Parts interpretation is preferred.
- Proficient knowledge of computers and computer software, including Microsoft office programs.
- Ability to perform multiple tasks, both simultaneously and efficiently.
- Attention to detail.
Work Environment:
- General in-office environment Monday-Friday. Office hours are 8:00-17:00.
- The need for travel is limited to training purposes only.
- There may be periodic exposure to manufacturing environments which may present hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery.
**Applicants who are not legally authorized to work in Canada will not be considered.**
Pay: $55,000.00-$60,000.00 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Application question(s):
- Are you legally authorized to work in Canada?
Work Location: In person
