Harbourfront Centre is a leading cultural institution in Toronto, celebrated for its vibrant arts, culture, community and recreational programs. As a not-for-profit organization, we are committed to enriching the lives of diverse communities through creativity, innovation, connection and excellence. A multi-faceted campus, Harbourfront Centre includes programming across arts, culture, recreation and learning, as well as commercial businesses that generate essential revenue to support operations.
We are currently seeking a motivated, customer-focused IT Support Intern to join our team for a 3-month on-site paid internship. This role provides an excellent opportunity for a student to gain hands-on experience supporting end users, technology operations and events in a dynamic environment.
Position Title: IT Support Intern
Department: IT
Reporting To: Director, IT
Number of Vacancies: 1
Employment Type: Seasonal/Contract, 3 months in duration, with an immediate start in June 2026
Hours of Work: Up to 35 hours per week, varying based on need. Work hours are anticipated to take place primarily during the day, however based on need may include evenings, weekends and statutory holidays
Rate Of Pay: Compensation: $22 - $25 per hour
Location: On-site at our lakeside campus located in downtown Toronto at 235 Queens Quay W.
Duties
- Provide on-site technical support to Harbourfront Centre employees, seasonal staff, vendors, and external visitors as required.
- Assist users with Windows and macOS computers, Microsoft 365 applications, and general technology issues.
- Support Wi-Fi connectivity, printers, scanners, mobile devices, and other IT equipment.
- Set up and deploy laptops, workstations, and user equipment.
- Track and follow up on support requests through the IT ticketing system.
- Provide hands-on floor support and assist users with day-to-day technology needs.
- Support event technology, ticket scanners, and operational activities during events.
- Assist with user account administration, hardware inventory, and asset management.
- Create and maintain basic IT documentation and user guides.
- Support the IT team with operational tasks and special projects as required.
- Assist with other duties as assigned.
Requirements
- Currently enrolled in a college or University program in Information Technology, Networking, Business Technology, or a related field.
- Strong communication and customer service skills.
- Interest in technology and problem-solving.
- A positive attitude, willingness to learn, and ability to work in a team environment.
- Strong organizational skills and attention to detail.
- Previous hands-on IT support experience and/or hands-on network support experience is desirable and considered an asset.
- Must be legally eligible to work in Canada for the duration of the contract.
- This role is site based, as such must be able to work at our lakeside campus in downtown Toronto.
Our Values
At Harbourfront Centre, our values—Open, Brave, Rigorous, and Kind—reflect our commitment to inclusivity, imaginative risk-taking, excellence, and respect, ensuring enriching experiences for all.
How To Apply
Harbourfront is committed to diversity and inclusiveness. We encourage qualified candidates from all backgrounds to apply by contacting [email protected] by no later than June 23, 2026. Please quote IT Support Intern in the subject line of your application. Applications will be reviewed and actioned on a rolling basis, as such early submission is highly encouraged.
We thank all applicants for their interest, however, only those being considered for an interview will be contacted. Please know that our recruitment process does not involve the use of Artificial Intelligence tools; the review of received applications and hiring decisions are made by a team of people.
Job Type: Seasonal
Pay: $22.00-$25.00 per hour
Application question(s):
- Are you currently enrolled in a college or University program in Information Technology, Networking, Business Technology, or a related field, or are you a recent graduate in these fields?
- Do you possess a positive attitude, willingness to learn, and ability to work in a team environment?
Work Location: In person
