ARMOR-IIMAK: Who are we?
Headquartered in France, ARMOR-IIMAK is the global leader for Thermal Transfer market, with manufacturing, logistics and offices around the world. Thermal Transfer is a printing technology ideal for industrial and commercial applications and plays an important roll in product identification and traceability.
ARMOR-IIMAK Canada is seeking a Customer Service Representative to join or team.
What will you do?
- Reviews and processes customer purchase orders and invoices
- Works with technical teams to determine solutions for customers
- Prepare quotations
- Acts as primary contact for customer communication
- Maintain digital and physical filings
- Works directly with the sales team on all issues involving customers and prospects.
- Assists in collection efforts as requested by the Financial Controller
What makes you a good fit?
- Education: Some Post Secondary education is preferred.
- 1-2 years of customer service experience
- Good communication skills, both verbal and written
- Works well with other team members
- Good at multitasking and managing customer priorities
- Proficient with Microsoft Excel & Word
- SAP experience is an asset
- Salesforce experience is an asset
- Work in an office environment but will be required to move through the warehouse/production area to communicate with the shipping team
WORK SCHEDULE: Full time Mon-Fri 8:00am – 4:30pm
Job Type: Full-time
Pay: $44,000.00-$47,000.00 per year
Benefits:
Education:
- Secondary School (required)
Experience:
- Customer service: 1 year (required)
Work Location: In person
