Job Title: Manager Information Management & Technology (IM&T) Operations
Position Reports To: SkyAlyne Head of IM&T
Job Location: Ottawa (Remote Optional)
SkyAlyne is a proud partnership between Canadian aviation and defence leaders, CAE and KF Aerospace, formed to provide a truly Canadian solution for Canada’s Future Aircrew Training (FAcT) Program, Canada’s next-generation military aircrew training program.
SkyAlyne has been selected as contractor for the FAcT Program. The program will be managed from the National Capital Region (Ottawa), with three operational locations: Moose Jaw, Saskatchewan; Southport (Portage la Prairie), Manitoba; and Winnipeg, Manitoba.
The scope of the FAcT Program contract includes all training and in-service support requirements needed to prepare Pilots, Air Combat Systems Officers, and Airborne Electronic Sensor Operators to meet the future aerospace requirements of the Royal Canadian Air Force. In collaboration with the Government of Canada and several major Canadian subcontractors, SkyAlyne will provide live-flying, simulator and classroom-based training, facilities construction and management, information management and information technology support, site support services, aircraft maintenance and much more.
SkyAlyne offers competitive compensation and benefits and believes strongly in a safe, diverse, equitable, inclusive, and environmentally-friendly workplace.
Job Overview
SkyAlyne is a dynamic and innovative company specializing in cutting-edge aviation training solutions. Reporting directly to the Head of IM&T, the Manager IM&T Operations will be responsible for managing IT infrastructure, incident management, disaster recovery, problem management, and change management initiatives. This role requires a strategic thinker with a strong technical background, exceptional leadership skills, and a proven track record in managing complex IT environments.
Duties and Responsibilities
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Oversee the daily IT operations, ensuring applications, systems, and infrastructure services operate reliably and securely.
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Partner with SkyAlyne functional areas to develop and implement policies, procedures, and processes.
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Ensure scalability, security, and reliability of IT systems to meet current and future business needs.
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Develop and implement incident management processes to minimize downtime and mitigate business impact.
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Coordinate incident response efforts, including root cause analysis and post-incident reviews.
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Develop and maintain disaster recovery plans and procedures to ensure business continuity in the event of system failures or disasters.
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Eligible to work in Canada.
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Strong oral and written English language capabilities.
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Fluency in French would be an asset.
What We Offer
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A competitive compensation mode.
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Extended health and dental benefits
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Short and long-term disability coverage
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Paid vacation
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Pension matching plan
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Employee and family assistance program
At SkyAlyne, we are dedicated to building a team that reflects the rich tapestry of our society. Diversity is not just a goal; it's our strength. We welcome candidates of all genders, races, ethnicities, sexual orientations, religions, abilities, and backgrounds to join us in creating a workplace where everyone feels valued, respected, and empowered to thrive.
We especially recognize the unique perspectives and contributions that women and Indigenous persons bring to the table, and we actively encourage individuals from these communities to apply for this position. Indigenous candidates are especially encouraged to send a copy of their application to [email protected].
Come be a part of our inclusive community and help us shape a brighter future for all.
If you are contacted as part of our selection process, we encourage you to notify us of any adaptive measures or accessibility needs and we will make every effort to accommodate these.
