Job Purpose:
The Manager: Training & Development is responsible for the effective and efficient onboarding, training and development of OHS staff
Duties and Responsibilities:
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Manage training needs and design training and development programs to meet them
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Develop training and development collateral to support staff development needs
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Prepare and deliver onboarding training for new employees
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Guide managers and supervisors in developing training skills
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Conduct group and individual staff training and development
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Maintain records and provide participants with feedback
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Evaluate professional development programs and make changes as needed
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Assess and propose solutions to barriers to staff training and development
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Report performance problems and training gaps to the relevant manager
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Evaluate employee performance and gauge where skills need improvement
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Develop, manage, and ensure adherence to department program budgets
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Provide advice and assistance to other managers, directors, CEO, and OHS Board and committees as required
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Be thoroughly familiar with and ensure adherence to pertinent legislation, regulations, contracts, guidelines, OHS mission, policies, procedures, plans and collective agreement
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Maintain a comprehensive knowledge of best practices and trends in social, environmental and cultural issues relating to animal care and welfare and shelter best practices
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Produce and maintain accurate reports, records, and files
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Manage department administrative files and human resources documents and files
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Participate in supervision, evaluation, training, and other meetings as required
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Provide training, orientation and supervision for student, volunteer, and work placements as required
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Be familiar with and ensure compliance with all health and safety policies and procedures
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Participate in the identification and evaluation of OHS program goals and objectives
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Participate in professional development opportunities
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Participate in public relations and promotional activities as required
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May be require to assume some responsibilities of Director: People and Culture
Qualifications:
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Post-secondary school degree, diploma or certificate in a related field
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Significant experience in adult training, education or a related field;
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Formal knowledge in learning theories and training methodologies,
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Proficiency in learning management systems (LMS) and e-learning platforms highly preferred
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Proficiency with Microsoft Office
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Full professional proficiency in spoken and written English
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Bilingualism (English/French) is preferred
Working Conditions/Physical Requirements:
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Employee may be required to work occasional evening, holiday and weekend shifts
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Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to, lifts and transfers of large animals and interaction with potentially aggressive animals
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Employment is conditional upon maintaining confidentiality of OHS information
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Employment is conditional upon the ability to work around all species of animals safely
The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.
