We are proud to announce that Canada Life will become our company brand under which our three companies service – Great West Life, London Life, and Canada Life.
Together, Great-West Life, London Life and Canada Life have been in the business of keeping promises for over a century. The new Canada Life brand combines the strengths of all three – so we can better deliver on our purpose: To improve the financial, physical and mental well-being of Canadians.
Reporting to the Associate Manager, you will be responsible for the administration of Group Retirement Plans including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered products. You’ll provide investment/plan recordkeeping and client reporting. You must become familiar with the Group Pension Administration System (GPAS) and all GRS processes.
You will be accountable for:
Processing of bulk and single deposits
Handling of transfers between investment funds for client/member assets
Processing of cash withdrawals and transfers between registered plans from/to other financial institutions
Handling plan and member maintenance on GPAS
Handling various inquiries, telephone calls etc. from multiple audiences
Daily management of a block of business
Fostering relationships with plan administrators, brokers, advisors and plan members
Handling sensitive and complex issues in a timely and accurate manner
Required Competencies and Behaviours:
Customer service focused with a positive can do attitude
Strong communication skills - both written and verbal
Organized and able to work in a dynamic and changing environment
Self-motivated with an ability to effectively multi-task and be comfortable with tight deadlines; results oriented
Ability to instill quality in day-to-day activities/processes
Strong interpersonal skills - team player a must
Fluency in Microsoft Office tools including Word, Excel and Outlook
Must be proficient in Excel
Knowledge of rules and regulations as they relate to GRS products an asset, but not required
Knowledge of investment/retirement arrangements and/or GRS business processes GRS an asset, but not required
Bilingual French/English an asset
Discover your opportunity….Apply today!
Great-West Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities. If you’d like to join our team submit your information online and introduce yourself.
Together Great-West Life, London Life and Canada Life serve the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
Great-West Lifeco would like to thank all applicants, however only those who qualify for an interview will be contacted.