Job Title: Veterinary Assistant & Receptionist
Our clinic is a fast-paced and small practice veterinary clinic dedicated to providing exceptional care to our patients and outstanding service to our clients. We are looking for a dynamic individual to join our team in a dual role as a Veterinary Assistant and Receptionist.
Position Overview
We need a proactive self-starter who thrives in a busy environment. You will split your time between greeting clients at the front desk and assisting our medical team in the back. If you see something that needs to be done and you do it without being asked, you are the person we are looking for.
Key Responsibilities
- Client Care: Greet clients, answer multi-line phones, book appointments, and process payments.
- Patient Handling: Safely restrain animals of various sizes for exams, blood draws, X-rays and other medical procedures.
- Clinic Flow: Manage client/patient check-ins and check-outs efficiently to keep the day on schedule.
- Pharmacy & Lab: Prepare prescriptions and process basic lab samples under vet supervision.
- Maintenance: Proactively clean, sanitize, and stock exam rooms and treatment areas.
- Record Keeping: Maintain accurate electronic medical records and client communication logs.
- Use various veterinary equipment and machines e.g. X-rays
- Retail and processing point-of-sale transactions
Qualifications & Skills
- Experience: Minimum 1x year experience in a fast-paced customer-service and operational environment. Previous veterinary and animal care experience is an asset. Willing to train.
- Mindset: Strong self-starter initiative with the ability to anticipate clinic needs.
- Multitasking: Ability to stay calm, organized, and focused under pressure. Able to process phone calls and answer queries from clients.
- Communication: Exceptional verbal and written communication skills.
- Tech Savvy: Familiarity with veterinary software is an asset and computer knowledge
How to Apply
Please submit your resume and a brief cover letter explaining why you are a self-starter
Job Type: Full-time
Pay: $18.00-$22.00 per hour
Benefits:
- On-site parking
- Store discount
Flexible language requirement:
Application question(s):
- What is your availability for shifts? Operating hours are Mondays through Saturdays, mornings until 6:00 pm
- What are your wage expectations?
Work Location: In person
