Company Overview
At Woodland Famliy Dental, we are dedicated to being your advocates for comprehensive oral health care. We are committed to fostering a lifetime of healthy smiles in a warm and friendly environment, supporting the oral health of London, Ontario and the surrounding area well into the future.
Position Summary
We are seeking an experienced Dental Clinic Team Lead to join our dynamic team. This role is pivotal in ensuring a world-class patient experience while supporting operational efficiency and team performance. The ideal candidate will be poised and professional, proactive, flexible, adaptable, and passionate about contributing to a close-knit team. Work hours will generally be Monday to Friday, with one Saturday per month.
Key Responsibilities
- Lead and manage day-to-day operations of the clinic
- Supervise and support a team of employees
- Collaborate with dental professionals and management to assess needs, implement solutions, and communicate openly
- Ensure compliance with industry standards and regulations
- Train staff on new technologies and systems
- Develop strategies for improving operational efficiency through technology
- Monitor project progress and report on outcomes
- Foster a culture of innovation within the team
- Manage inventory and ordering
- Prepare and finalize financial arrangements for patients
- Perform other duties as assigned by dentists and the Regional Manager
What We’re Looking For
- Customer Service & Communication: Excellent phone manners, strong patient service orientation, and outstanding verbal and written communication skills
- Technical Skills: Strong proficiency with Microsoft Office, Outlook, online fax, and multi-line phones
- Dental Knowledge: Understanding of dental insurance and procedures; knowledge of Tracker software is a must!
- Professional Attributes: Flexibility, adaptability, strong judgment skills, confidentiality, organization, and time management
- Team Orientation: Ability to work both independently and collaboratively, with a positive and friendly attitude toward coworkers
- Performance Mindset: Commitment to performance improvement and achieving office goals
Qualifications & Experience
- Minimum of 2–3 years of experience working as a Manager in a dental office
- Formal education as a Dental Administrator or Dental Assistant
- Knowledge of dental insurance and procedures
Compensation
- Yearly salary will be determined based on education and work experience
Job Type: Full-time
Pay: $55,000.00-$67,000.00 per year
Benefits:
- Dental care
- Extended health care
Work Location: In person
