Red Deer Resort & Casino is home to one of Central Alberta’s largest hospitality destinations. Featuring a hotel, conference centre, restaurants, and a full-service casino, we serve thousands of guests each month. Our team is committed to delivering exceptional experiences while fostering a workplace built on professionalism, accountability, and respect.
About the Role
Serve as the on-site HR Business Partner to Resort & Casino leadership, providing hands-on HR leadership with a focus on employee relations, workforce effectiveness, and regulatory compliance in a fast-paced hospitality and gaming environment.
Key Responsibilities
- Act as a trusted HR Business Partner to GMs and operational leaders, aligning people strategies with business needs.
- Lead recruitment, onboarding, and retention strategies for Resort & Casino.
- Partner with GMs on workforce planning, scheduling, and employee relations.
- Oversee property-specific HR staff, providing coaching and direction.
- Ensure compliance with gaming regulations, hospitality standards, and employment law.
- Support investigations, grievances, and conflict resolution.
- Foster employee engagement, recognition, and training initiatives.
- Provide expert guidance on employee relations, including investigations, grievances, and conflict resolution.
- Partner with leaders on workforce planning, scheduling, and performance management.
- Ensure compliance with AGLC requirements, employment legislation, and hospitality standards.
- Drive employee engagement, recognition, and training initiatives aligned to operational priorities.
What Does Success Look Like
- Resort & Casino leaders feel supported and equipped with HR tools.
- HR staff provide consistent, reliable service.
- Recruitment and retention improve for high-turnover roles.
- Employee relations issues are resolved fairly and quickly.
- HR practices align with both Resort & Casino policies and industry standards.
Growth Path / Opportunities
- Progression into a Senior HR leadership role across OBIC.
- Development in specialized areas (labour relations, hospitality HR, compliance).
- Broader exposure to governance and corporate HR strategy.
Qualifications
- Diploma or degree in HR, Business, or Hospitality.
- 5+ years of HR experience, with exposure to hospitality or gaming preferred.
- Strong leadership and coaching experience.
- Knowledge of Alberta Employment Standards and industry-specific (AGLC) requirements.
