Medical Receptionist - Skin Vitality Medical Clinic
We are seeking an enthusiastic Medical Receptionist to join our Mississauga Team!
MUST BE AVAILABLE FOR DAYS, EVENINGS AND WEEKENDS.
MUST BE COMFORTABLE WITH TRAVELLING BETWEEN MISSISSAUGA AND OAKVILLE CLINICS.
Skin Vitality Medical Clinic is the #1 Provider of Botox®, Juvéderm®, CoolSculpting®, PRP Hair Restoration, Sculptra®, EMSculpt® and Morpheus 8® in Canada with 14 Locations in Ontario. We have grown 1000% in the last 5 years, opening 4 new locations in 2022. If it’s growth within a company you are looking for, look no further.
Job Description: Skin Vitality Clinic Receptionists assist with daily clinic operations through upholding exceptional customer service standards. This individual must be highly motivated with a passion for excellence and growth.
Job Responsibilities:
- Welcome patients and visitors in person or over the phone, and respond to inquiries promptly
- Schedules appointments efficiently, ensuring patient satisfaction and optimizing treatment room use
- Maintaining appointment schedules, notifying medical staff of patient arrivals and communicating any service delays
- Ensure patient comfort and satisfaction by anticipating patients’ needs, anxieties; answering patients questions, maintaining a welcoming reception area
- Maintain patient accounts by obtaining, recording, and updating and financial information
- Ensure availability of treatment information by filing and retrieving patient records
- Perform opening and closing procedures and protocols
Skills Required:
- Ability to multitask efficiently without compromising positive attitude and high performance standards
- Process payments and communicate effectively with the medical team and patients.
- Provide exceptional customer service with a warm and friendly demeanor
- Possess professional communication skills across every platforms, with an excellent phone manner
- Comfort handling monetary transactions
- Highly motivated with a strong work ethic, able to work effectively in a team.
- Previous medical administrative experience is an asset.
- Completely dependable in all aspects of the role
- Ability to comprehend and retain information regarding services offered.
- Outstanding multitasking skills and quick learner for computer and scheduling systems.
Exact compensation may vary based on skills, experience, and training.
If you are eager to grow within a company, be part of an incredible team, and believe you are the right fit, please submit your CV. We look forward to hearing from you!
Additional Information:
This posting reflects an existing vacancy currently available within our organization.
Please note that artificial intelligence (AI) is not used at any stage of our hiring or selection process. All applications are viewed and assessed by our hiring team.
Job Type: Full-time
Pay: $19.00-$21.00 per hour
Application question(s):
- This role requires flexibility to work a range of shifts between 8:00am and 9:00pm on weekdays, and up to 6:00pm on Saturdays. Do you have open availability to work during these times as scheduled?
- This role will sometimes require traveling between clinic locations. Do you have a reliable vehicle for commuting?
Experience:
- Administration: 1 year (preferred)
Work Location: In person