Diamond Ice’s Story:
Diamond Ice Systems is a Canadian owned and operated family wholesaler servicing the refrigeration, food equipment and HVAC trades for over 20 years. We provide superior customer service along with a wide range of high-quality products and parts.
The Opportunity:
Scope of the position
The Warehouse Associate performs shipping, receiving, and warehouse duties and functions to support inventory integrity, order processing – picking, packing, staging, shipping, receiving, and general maintenance and housekeeping duties to ensure a safe, clean, and orderly work environment. The Warehouse Associate will also provide support to the Inside Sales team to enhance customer experience.
Duties and Responsibilities
- Operate forklift, hand truck or other equipment to load, unload, transport and store goods, onsite forklift training available.
- Accurately picks and prepares shipping orders to meet shipping cutoff times and processes orders according to all regulatory standards.
- Determine the correct method of shipment and prepare online waybills and other shipping documents.
- Pack and pallet goods to be shipped and prepare identifying information and shipping instructions.
- Inspect and verify incoming goods against invoices or other documents, record shortages and reject damaged goods.
- Accurately receives and effectively puts away product to utilize time efficiently.
- Receives product from branch transfers to fulfil customer orders.
- Receives products, processes customer backorders and branch stock replenishment to have products available for sale.
- May be assigned facilities maintenance duties as needed (sweeping, dusting, and mopping).
- Assist the Inside Sales team to enhance customer experience.
- Supports customer service by assisting customers in picking up and loading product.
- Actively participates in all regulatory training and other company training initiatives.
- Maintain internal record-keeping systems.
- Know safe storage and handling procedures.
- Know proper shipping procedures for transportation of dangerous goods.
- Follow company safety rules.
- Follow good housekeeping procedures.
- Participates in annual inventory.
Skills and Qualifications
- 1-year warehouse/material handling experience preferred.
- Highly reliable with exceptional work ethic
- Able to follow verbal and written instructions with minimal supervision.
- Is open to feedback and takes responsibility for personal development.
- Employees in this position must be able to regularly lift up to 50 pounds unassisted and heavier loads with assistance; the majority of time is spent standing and walking. You must have the ability to climb, bend, squat, reach, grasp and lift.
- Must be able to handle multiple tasks.
- Works easily with others in a high paced work environment.
- Be energetic and self-motivated.
- Always maintain a business-like manner.
- Dedicated to continuous improvement.
- Excellent communication skills.
What we offer:
It's not all about work. That's why we support and recognize our team members with a range of benefits:
- Diamond Ice Systems is an entrepreneurial company - we don't micromanage.
- Embark on a continuous development journey with access to our annual educational assistance program.
- Annual Bonus Program
- Competitive vacation package.
- Stay healthy with our rich benefits package.
- With our matching RRSP program, protect your future with our RRSP.
- Access a 24/7 Employee Assistance Program.
Diamond Ice Systems is an equal-opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. We would like to thank all applicants for their interest; however, only those selected will be contacted.
