Do you want to have fun, enjoy your job and make a difference? Come join our team!
Pomme Natural Market is a new 100% locally owned and operated full service all natural market currently recruiting a full time Customer Service Supervisor.
Under the supervision of the Store Manager and Front End Manager, the Customer Service Supervisor plays a key role in delivering an exceptional in-store experience while supporting and leading the customer service team. This position is ideal for someone with previous leadership experience or strong customer service expertise, including cash handling. Availability to work at least one weekend day is required.
Benefits:
- Team in-store discount
- Competitive wage & flexible hours
- Employee incentives and Social Committees
- Professional development opportunities
- On the job training
- Health and dental benefits for full-time employees
What we stand for:
- Our passion for healthy living and the world is contagious, and we lead by example.
- Our service to the customer inspires others in its commitment to excellence.
- Our thirst for knowledge makes us the destination for education about healthy food and supplements in our community.
Pomme Natural Market is committed to supporting local vendors and the community, providing a unique and enjoyable shopping experience for its customers and providing a supportive and welcoming place of work, free of any type of harassment or discrimination to its employees.
Responsibilities:
- Provide leadership and motivation to all Cashiers
- Train new department staff
- Handle customer inquiries or complaints in a professional manner
- Work closely with the Store Manager to promote sales and events
- Perform weekly shifts as a key holder; opening and closing the store
- Process customer transactions and complete end of day cash reconciliation
- Liaise and communicate effectively with team members and other departments
- Maintain consistency in providing excellent customer service
- Leave a lasting positive impression on all customers that shop at Pomme
- Serve as a role model for Pomme's vision and instills these values in team members
- Perform other duties as assigned or directed
Qualifications/Requirements:
If you think you are the right person for this position you will...
- Be bondable (able to pass a criminal record check)
- Have significant previous experience in a customer service oriented environment
- Have extensive cash handling experience
- Have superb leadership skills
- Have strong mathematical and problem-solving skills
- Have an interest in all natural, organic, local and healthy ingredients and foods
- Have outstanding communication and interpersonal skills
- Have the ability and willingness to work varied shifts including evenings, weekends, and holidays if necessary
Job Type: Full-time
Pay: $20.00-$22.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Store discount
- Wellness program
Application question(s):
- Thank you for applying for a position at Pomme Natural Market. As part of the application process we ask that all applicants provide us with their availability. Please respond by answering the following questions:
1) What days and times are you available to work?
2) How many hours are you looking for?
3) Do you have any vacation or time off required in the next 3 months?
Language:
Work Location: In person
