Tungaloy Canada is a member of the International Metalworking Companies (IMC) Group, which is owned by Berkshire Hathaway. We are one of the world's leading manufacturers of carbide cutting tools that provide complete tooling solutions for the metal removal sectors. Tungaloy offers a wide range of turning, milling, grooving and drilling products of the highest quality, using new technologies that are aligned with customers’ demands.
We are currently hiring a part-time shipping clerk / customer service representative for our Brantford office. This job is Monday-Friday from 11am to 3pm, these hours could change upon work demand. We are seeking someone that can work as a team member in a fast-paced environment and possess excellent communication skills. Applicants must also be able to problem solve and multitask using prioritized time management.
Shipping/Receiving Responsibilities
-receiving daily incoming shipment
-prepare and ship products daily as scheduled
-responsible for inventory accuracy
-investigate any discrepancies
-run quarterly stock counts
-some international shipping – customs & brokerage
CSR Responsibilities
-dealing directly with customers and our outside sales team either by phone, email or face to face
-provide pricing and delivery information
-provide quotes as required by sales team and/or customers
-process orders and customer requests
-keep records of customer interactions and transactions
Qualifications
-high school or college diploma
-previous shipping and receiving experience
-previous CSR experience
-proficient computer skills
-bilingual in French is an asset
Job Type: Part-time
Pay: $18.00-$20.00 per hour
Ability to commute/relocate:
- Brantford, ON N3S 7P7: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer service: 2 years (preferred)
