A workplace powered by you
At BC Hydro, we’re working towards creating a cleaner and more sustainable future for all British Columbians and need
people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented,
inclusive, and diverse team. We offer a healthy work-life balance, competitive wages, a comprehensive benefits package,
and training opportunities to support you in your career growth. We're proud to be ranked as one of B.C.'s Top Employers
and one of Canada's Best Diversity Employers.
We invite you to join us as we build an even cleaner B.C. We welcome applications from all qualified job seekers. If you’re a
person with a disability, please let us know by emailing [email protected], as adjustments can be made to
help support you in your application process.
Senior Key Account Manager
Number of positions: 1 Job Location: Dunsmuir 04
Employment type: Permanent Region: Lower Mainland
Hours of work: Full-time (37.5 hrs/wk) Flexible Work Role: Hybrid
Annual salary: $ 131,100.00 - 165,800.00
What you'll do
The Senior Key Account Manager (P4) builds on the duties of a Key Account Manager (P3) to:
- Lead the developer sector to drive projects and communications with BC Hydro groups: Interconnections (Distribution and
Transmission), Integrated Planning and Capital Infrastructure Project Delivery.
- Provide excellent customer service, address customer issues, and deliver on strategic customer opportunities within a
portfolio of our largest and most complex or sensitive key account customers by maintaining operational and senior
management relationships with customer organizations and within BC Hydro
- Initiate, support, or champion the development, delivery, and evaluation of programs and business solutions with internal
BC Hydro groups, which contribute to the long term success and profitability of both our customers and BC Hydro.
- Develop an in-depth and current knowledge of BC Hydro products, programs, services, policies and rate structures and
encourage customer participation in BC Hydro and government electricity related programs and offers
- Act as a trusted advisor to customers by providing strategic energy leadership and supporting their energy planning, and
electrical service needs within BC Hydro
- Engage customers to ensure awareness of and encourage participation in BC Hydro and government electricity-related
programs and offers
- Represent BC Hydro to customers with a knowledgeable, helpful, positive and professional tone
- Prepare and deliver briefing notes and support BC Hydro senior management and executive in customer-related issues,
activities, opportunities or meetings
- Provide leadership and support to the Key Accounts business plan and support to customer-related business
improvement initiatives across BC Hydro
- Develop and direct Key Account plans, and Sector Plans, to identify clear customer objectives and targets based on a
current understanding of BC Hydro and customer business and operational priorities
- Anticipate and track external business trends and government policy or regulatory influences to determine the impact on
customers and develop strategies for BC Hydro to influence and/or manage those externalities.
What you bring
- University degree, or Technical/Business School Diploma or a Professional designation in a Technical discipline. A
combination of relevant experience and education as equivalent will be considered.
