PRIMARY PURPOSE
Leads the planning, governance and successful delivery of a particular Infrastructure Management and Engineering program involving significate scope, budgetary management, significant risk, impact and sensitivity. Supports the Director using a matrix management approach to oversee the progress of a portfolio of linked and interdependent projects within the program being led by Project Managers.
KEY ACCOUNTABILITIES
Manages the program throughout the program lifecycle. Develops and manages strategies, business plans, short and long term goals, and operating budgets and resources for the program, ensuring alignment to Divisional goals. Monitors the progress and keeps on track a portfolio of linked and interdependent projects led by various Project Managers across the department, in accordance with endorsed plans, to generate results and recommendations within designated time frames.
Contributes as a key member of the Infrastructure Management and Engineering team in identifying and taking action on risks and opportunities associated with the projects and alerting senior management to critical issues. Foresees strategic issues and mitigates in advance. Develops reports and presentations for senior management on a periodic and ad hoc basis. Keeps the Director apprised of the status of the program, collaborates with the Director on resolution of critical issues as they emerge.
Presents and reports the program progress, risks, expectations, timelines, interdependencies, milestones and key program metrics to the executive team. Provides suggestions and recommendations to the executive team on risk management strategy and program delivery solutions. Develops and manages program documentation, including program status reports and Program Steering Committee Material.
Develops and manages critical relationships with key stakeholders including the program sponsor, senior industry peers, and government officials, managing expectations, discussing complex and sensitive issues, and resolving problems. Develops and leads the Program Steering Committee. Actively participates in other various program related committees, fostering collaborative information sharing, problem solving and decision-making with project managers and other key stakeholders across the enterprise.
Manages reporting staff, including selection, development, coaching, managing performance, assigning/reviewing work and all other people management practices. Oversees contractors and consultants, providing work direction and monitoring contract compliance. Using a matrix management approach, oversees the progress of a portfolio of linked and interdependent projects within the program being led by various Project Managers in the department.
