At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!
Your Role and Responsibilities
Understand, review and provide input into SOW and contractual responsibilities of IBM & Client
Create and execute an effective and comprehensive project plan & WBS
Serve as point of contact; create, manage, aggregate and present reports and meaningful metrics
Review project tasks, schedules, and resources and make changes or additions, as appropriate;
Measure and evaluate progress against IBM project plans, if applicable, with the Client Service Delivery Manager;
Resolve deviations in the SOW in conjunction with Client Service Delivery Manager;
Coordinate and manage the in-scope activities of IBM Support Personnel;
Monitor and manage all SLAs so no penalties are incurred;
Establish documentation and procedural standards for deliverable Materials;
Effectively communicate with senior stakeholders across teams and organizations
Create and facilitate relevant meetings
Support the team, including assigning & following up on activities, identifying and resolving obstacles, and ensuring a highly motivated and effective team
Assist in resource management, hiring and onboarding
Assist in productivity capture and measurement, as well as financial forecasting, revenue and GP reporting
Define, implement, and continually improve processes & procedures
Required Technical and Professional Expertise
Experience in planning of complex activities, then collaborating and leading execution
Strong client relationship, communication and presentation skills to technical, functional, management and executive audiences
Strong English spoken and written skills
Experience in defining, implementing & improving processes & procedures
Discipline, diligence, and follow-up on multiple on-going activities and priorities
Well versed in MS Project, as well as Microsoft Office including Word, Excel, Powerpoint
Creating, reviewing, consolidating, presenting reports to senior/executive audience
Working in matrix organization structure and effectively collaborating with busy stakeholders
Must have or be eligible for Canadian Federal Government Security Clearance – Enhanced Reliability Status or higher
Preferred Technical and Professional Expertise
Bachelor’s Degree with 6+ years of experience in project or operations management
PMI PMP certification is a strong asset
Ability to work with minimal supervision. Must be a self-starter, motivated to enhance and expand operations
Ability to work effectively as part of a team and be able to guide and influence fellow team members through initiative and active participation
Excellent communication skills, and a proven ability to manage customers and complex relationships;
Ability to recognize and articulate issues/problems related to team operations
Strong problem solving/decision making skills
Strong project management skills, including managing project risks and issues, managing resources, scope, prioritization, and work plan
Demonstrated strong leadership skills working with project teams and clients;
Ability to work closely with process owners and other key stakeholders to communicate the progress of projects;
Large team management experience;
Federal / Public Sector experience
Must have the ability to work in Canada without sponsorship.
About Business Unit
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
This role requires you to be fully vaccinated against COVID-19 prior to your start date. Full vaccination refers to receiving dosage of COVID-19 vaccines that provide full protection in accordance with Canada Public Health and WHO guidance (full series of a 2 dose vaccine plus 14 days or a one dose vaccine plus 14 days from the last dose). Proof of vaccination status will be required. Booster vaccination requirements may be required. If you are unable to be vaccinated due to medical or religious reasons, we offer accommodations in accordance with applicable law.
Your Life @ IBM
Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.