The Electrical Services Account Manager will be the first point of contact and frontline interface between the Toromont Power Systems Electrical Services Team, Product Support, Account Managers and our Toromont Cat customers to provide exceptional customer service and position Toromont Power Systems in the marketplace as a premier supplier and partner. As a trusted advisor, the Electrical Services Sales Specialist will manage customer relationships and engage the internal teams as required for the development and execution of business, while providing primary electrical Services consultations and engage third party vendors to generate technical and commercial proposals, close sales and ensure sales support for the successful execution of Electrical Services projects.
The listed target compensation includes commissions and other variable pay components and reflects expected annual earnings. It represents just one part of our total rewards package, and additional performance‑based bonuses or other elements may also apply.
As an Account Manager - Electrical Services, YOU will experience: (the below 5 bullet points are to be used in all cases, it does not change per dept/team, etc)
- Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
- Working for the best in class equipment dealer and with the premium Caterpillar brand
- Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
- Competitive total rewards including: wages, benefits, and premiums (as eligible)
- An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
In a typical day, YOU will:
- Demonstrate safe, environmentally sound and healthy work behaviors at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
- Follow up on customer requests for quotes and provide Electrical Services solutions, leveraging our entire line of products
- Develop responses and prepare quotes, technical submissions, etc. for internal and external customers
- Develop new relationships with End-Users, Consultants and Electrical Contractors, generating new opportunities for Toromont Power Systems
- Utilize available CRM tools and data to target specific customers and remain competitive in the market place
- Develop strategic prospecting plans to uncover new Electrical Services opportunities
- Participate in technical meetings outlining key requirements for projects
- Provide support to engineering team on project requirements negotiated during the sale throughout the project engineering phase as required.
- Complete administration and diligence in utilizing the Toromont Sales tools such as Week Ahead Planner (WAP), Saleslink, iMACS and Quotelog, to ensure good sales results and good record keeping. Training to be provided.
Must-haves for this role:
- Technical Power Generation Sales or technical power background with desire to enter sales with 10 years experience in the power system industry.
- Knowledge of generator switchgear and controls and generator mechanical systems is an asset.
- 5+ years sales/account management experience preferred or a strong desire to enter into technical sales.
- Proven success identifying and engaging new customers and business opportunities
- Safety conscious, customer-centric and influential with superior negotiation, interpersonal and communication skills
- Highly strategic, diplomatic and collaborative with excellent workflow planning skills.
- Proficient at time management and delegation of work for items such as cost estimates.
- Well organized with the ability to develop and present detailed technical proposals
- Solid business and financial acumen with a sense of urgency and attention to detail.
- Team player with proven ability to develop and nurture trusted and long term partnerships internally, externally and at all levels.
- Analytical with enhanced listening skills and current on market conditions and business drivers
- Ability to overcome resistance and gain commitment to deliver results in a fast-paced, demanding and deadline driven environment
- Well-developed computer skills with proficiency in Microsoft Applications such as Word and Excel and other customer programs with the ability to leverage new technologies to perform work outside the office environment. This includes documenting of sales calls and territory sales plans. Willing to learn new tools.
- Willing and able to travel and work flexible business hours in support of the customers as required
- A valid Driver’s Licence and clean Driver's Abstract
About Toromont Cat Power Systems
Toromont Cat Power Systems is an industry leader in the supply and integration of backup and prime power generation systems, rental generators, marine engines and industrial engines through customized engineering and packaging. A division of Toromont Industries. The Power Systems division is dedicated to supporting our customers when it comes to power generation, power quality, marine engines, industrial engines, rental power, pumps and temperature control.
Artificial Intelligence (AI)
Please note that our hiring processes involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.
