Join Our Team
Here at Stevens, we are more than just a leading Canadian medical supply distributor—we are driven by purpose. Our mission is to bring innovative, top quality, affordable products and services to healthcare providers in an effective manner, and we know that starts with our people. The Stevens Company has been helping to shape Canadian healthcare for over 196 years, and each employee plays a key role in providing the exceptional service and comprehensive healthcare solutions we set out to achieve every day.
Position Overview
Stevens is seeking a highly communicative, deeply operational Director of IST to lead the design, execution, and continuous improvement of enterprise technology capabilities supporting a fast-moving, complex business environment. This leader will own the vision, roadmap, operating model, and execution discipline across enterprise platforms, business systems, data and reporting, digital tools, end-user support, and technology governance.
This role requires a builder who can operate at multiple levels, from long-term architecture and organizational design to near-term issue resolution and delivery management. The ideal candidate combines strong business judgment, systems thinking, and technical fluency with a bias for action and a relentless focus on customer experience, scalability, simplification, and measurable business impact.
The Director of IS&T will partner closely with Finance, Operations, Sales, Marketing, and senior leadership teams to ensure enterprise systems and technology investments improve speed, visibility, control, productivity, and growth. This individual will lead both people and platforms, balancing strategic transformation with strong day-to-day execution.
Role reports To: CFO, VP of Finance
Base Salary: From $1,80,000 CAD (depending on experience)
Key Responsibilities
Strategy, architecture and operating model
- Own the enterprise technology strategy, roadmap, and operating model across core business systems and platforms
- Translate business priorities into scalable technology solutions that improve speed, control, and productivity
- Reduce execution friction by simplifying workflows, clarifying ownership, and strengthening cross-functional operating rhythms
Enterprise systems, data, and digital platforms
- Lead the execution and stabilization of enterprise applications, including ERP, reporting, integrations, digital platforms, and workplace technology
- Improve the reliability, usability, and adoption of key enterprise platforms and reporting environments
- Drive data integrity, reporting quality, and decision-support capability across the organization
Delivery, governance, and transformation
- Establish strong delivery governance, prioritization discipline, and portfolio management across competing business initiatives
- Ensure enterprise technology supports M&A integration, new business launches, and future scaling requirements
- Develop mechanisms to monitor platform health, delivery performance, user support responsiveness, and business value realization
Team leadership, vendors, and controls
- Build and lead a high-performing technology organization with clear accountability across delivery, systems, data, infrastructure, and support
- Oversee vendor strategy, third-party relationships, implementation partners, and external support providers
- Set and manage budgets, resource plans, performance metrics, and service expectations for the technology function
- Champion security, access discipline, governance, and sound change management practices across the technology landscape
Knowledge and skill requirements
- Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or related field
- 10+ years of progressive leadership experience in enterprise technology, business systems, or IT operations
- 5+ years leading managers and cross-functional technology teams
- Experience owning enterprise systems strategy and execution in a multi-site or complex operating environment
- Experience with ERP platforms, business applications, reporting environments, and third-party vendor ecosystems
- Strong program management and delivery governance experience
- Demonstrated ability to partner with senior business leaders and translate business priorities into technology roadmaps
- Experience managing budgets, resource planning, and external providers
- Excellent written and verbal communication skills
- Strong analytical capability and comfort using data to drive prioritization and decisions
Preferred qualifications
- Experience leading enterprise technology in distribution, logistics, healthcare, manufacturing, or other operationally intensive environments
- Experience with ERP stabilization, digital transformation, and post-acquisition integration
- Experience building or reshaping a technology function into a more product- and platform-oriented model
- Strong knowledge of data and BI environments, integrations, and digital customer-facing platforms
- Experience improving service delivery, platform adoption, and team productivity through better mechanisms and operating discipline
- MBA or relevant advanced degree
- Track record of building strong leaders and durable teams in fast-paced environments
Leadership traits / success profile
The right candidate will demonstrate:
- High judgment in ambiguous environments
- Strong ownership mindset
- Ability to dive deep into both business process and technical detail
- Bias for action balanced with disciplined execution
- Ability to simplify complexity
- Strong customer orientation, internal and external
- Ability to earn trust across technical and non-technical stakeholders
- High standards for talent, delivery, and operational excellence
Personal Attributes
- Leads with sound business judgment and a deep understanding of organizational priorities, leveraging technical expertise to support strategic decision-making.
- Exceptional interpersonal and communication skills, with the ability to influence diverse stakeholders through clear, business-focused discussions.
- Composed and resilient in complex environments, maintaining focus and confidence during periods of transformation and operational pressure.
- Demonstrates credibility and emotional intelligence when partnering with executive leaders and frontline teams alike.
- Highly effective at making difficult prioritization decisions and aligning resources with business objectives.
- Pragmatic and strategic, with a focus on driving stability, continuous improvement, and long-term value from existing technology platforms.
If interested in this role, please send your resume and Cover letter to:
[email protected]
Why Work at Stevens?
Success begins with the people who work towards it. When they feel valued, supported and empowered to reach their own potential, new ideas and innovations can thrive.
Therefore, we are committed to providing a comprehensive benefits and employee program that supports:
- Comprehensive Benefits: Full-time employees and their families receive robust coverage including extended health and dental plans and life insurance.
- Defined Contribution Pension Plan: Employer matched pension plan.
- Career Development: Professional growth opportunities.
- Opportunities for Advancement: We actively support internal growth and skill development to help you build a lasting career with us.
A Workplace Where Everyone Belongs
Diversity, equity, and inclusion are core to who we are. We respect, value and celebrate people from all backgrounds, and are committed to ensuring all feel supported and empowered to reach their full potential. We do not tolerate discrimination of any kind and foster a culture of respect and inclusion. Diverse viewpoints spark innovation and help deliver creative solutions; at The Stevens Company we celebrate diversity and recognize our staff for their abilities.
Get Involved!
Definitely not all work and no play, here at Stevens we love to get involved in activities that promote community, connection and good fun! Our Social Committee does a fantastic job of organizing various activities, games and events throughout the year, including but not limited to; STEVENGO, Family & Friends events, spirit days, holiday events and various fun-filled initiatives to support charities both local and national we are proud to partner with.
To learn more about the fun being had at Stevens, check out our LinkedIn:
linkedin.com/company/the-stevens-company-limited
Grow With Us
If you’re passionate about helping others, thrive in a supportive and inclusive team environment, and want to be part of a company making a real difference in Canadian healthcare, we’d love to hear from you.
Pay: From $180,000.00 per year
Benefits:
Ability to commute/relocate:
- Brampton, ON: reliably commute or plan to relocate before starting work (preferred)
Experience:
Location:
Work Location: Hybrid remote in Brampton, ON
