Location:
Edmonton, AB, CA, T5J 0E5 Burnaby, BC, CA Calgary, AB, CA Ottawa, ON, CA Toronto, ON, CA Vancouver, BC, CA
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Req ID: 54985
Jobs by Category: Technology Solutions
Job Function: Network & Engineering
Status: Full Time
Schedule: Regular
Ready to build the foundation for intelligent networks?
Our Team and What We'll Accomplish Together
Join TELUS Technology's Network Automation and Intelligence team, where we're revolutionizing how Canada's leading telecommunications network operates. We're a dynamic group of software engineers and network specialists building the intelligent, self-healing network of tomorrow. Our mission? To leverage cutting-edge AI and machine learning to predict network issues before they happen, optimize performance in real-time, and deliver exceptional experiences to millions of Canadians.
As the Technology Strategy Manager for the Network Automation Platform, you'll lead the technical execution of a transformational program that serves as the network automation platform across TELUS. You'll lead and mentor a team of 11 engineers while delivering critical platform components to support the applications driving the road to the autonomous networks. Your work will have high visibility across the organization, with regular engagement with the Chief Information Office (CIO) and Chief Technology Office (CTO) on progress and strategic decisions. This initiative will enable network automation and predictive maintenance at scale across TELUS, setting the foundation for how we operate networks for years to come.
What you'll do
Lead and mentor a high-performing engineering team across Cloud engineers, DevOps, Network Engineers developing capabilities, and fostering a culture of ownership and technical excellence
Define the technical vision and platform architecture in partnership with the Principal Technical Architect and stakeholders, making key technical decisions that balance cost, speed, quality, and maintainability
Own platform reliability, performance, and security by establishing operational standards, managing incident response, and driving continuous improvement through monitoring and data-driven metrics
Establish operational standards and governance frameworks
Collaborate across organizational boundaries with the CIO, CTO network operations and development, automation teams, and AI/ML teams to understand their needs and ensure the platform delivers value
Drive continuous improvement by building feedback loops, measuring platform performance and data quality metrics, and iterating on processes and capabilities
Manage budget and resources for the team, including cost estimation, financial planning, and vendor/contractor management to ensure efficient delivery
What you bring
3+ years in a direct management position leading engineering teams, with a proven track record of building high-performing teams and delivering complex technical projects on time in Telecom, IT Operations, or cloud infrastructure environments
5+ years in software engineering, with hands-on experience in cloud platforms, containerization (Kubernetes, Docker), and DevOps
A combination of three core technical competencies (strong in at least two):
Cloud engineering and infrastructure (AWS, Azure, or equivalent)
Software development and DevOps practices
Telecommunications network concepts (RAN, optical transport, IP/MPLS, inventory, network data flows at the architecture level, not hands-on configuration)
Understanding of autonomous networks and the TMF (TM Forum) framework for network automation and how automation and AI are transforming telecom operations
Excellent communication and mentoring abilities to explain complex technical concepts clearly, listen to diverse perspectives, and help your team grow
Demonstrated ability to translate business requirements into technical architecture and execution plans, balancing cost, speed, quality, and maintainability
Strong problem-solving and debugging skills
Bachelor's degree in Computer Science, Engineering, or equivalent professional experience
Great-to-haves
Experience implementing automation platforms for TELCO Operators, preferably on both - prem and cloud
Location: Anywhere in Canada #LI-Remote
Salary Range: $109,000-$202,000
Performance Bonus or Sales Incentive Plan: 20%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …
Job Type: This is for a current vacancy
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
