About Wellwise
Wellwise is committed to empowering Canadians to take charge of their well-being by offering health and mobility solutions that enhance independence and quality of life. Our Head Office in Scarborough supports our retail network and leadership teams through collaboration, innovation, and service excellence.
Position Overview
The Receptionist and Office Administrator serves as the first point of contact at Wellwise’s Head Office and plays a key role in maintaining a professional, organized, and welcoming environment. This role combines front desk responsibilities with administrative and operational support to ensure smooth day-to-day office operations and efficient assistance to the leadership team.
Key Responsibilities
Front Desk & Office Operations
- Greet and assist visitors, clients, and staff in a courteous and professional manner.
- Manage incoming calls, emails, mail, and courier services.
- Maintain the appearance and organization of the front desk, reception area, and meeting rooms.
- Ensure all Head Office spaces remain tidy, clean, and well-organized, including common areas, meeting rooms, kitchen and supply areas.
- Oversee office supplies and coordinate orders to ensure adequate stock levels.
- Liaise with vendors and building management for facility-related needs.
Administrative Support
- Coordinate travel arrangements, including transportation, accommodations, and itineraries for staff and leadership.
- Prepare and format documents, reports, and presentations as requested.
- Draft, proofread, and review internal communications and other materials.
- Schedule and support meetings, including preparing agendas and minutes when required.
- Assist with planning and coordination of internal events or office activities.
- Maintain digital files and shared resources using Microsoft SharePoint.
- Manage scheduling, communications, and document sharing through Microsoft Teams and Outlook.
Leadership Support
- Provide day-to-day administrative assistance to the leadership team.
- Handle confidential information with discretion and professionalism.
- Support with special projects and other administrative duties as assigned
Qualifications
- Diploma or certificate in Office Administration, Business, or a related field preferred.
- 2+ years of experience in a receptionist or administrative support role, ideally in a corporate environment.
- Strong proficiency and administrative knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, and SharePoint).
- Excellent communication, organizational, and multitasking skills.
- High attention to detail, with a proactive and service-oriented approach.
- Professional demeanor and strong sense of confidentiality
- Call centre experience - considered an asset.
Job Types: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Education:
- Bachelor's Degree (required)
Experience:
- Administrative: 2 years (required)
- Call center: 1 year (preferred)
Work Location: In person
