Job Title: Organizational Change Management and Stakeholder Engagement Specialist
Supplier Comments
The candidate will help organize, communicate, and support changes, work with teams and customers, gather feedback, create various communication materials, and track progress—with a strong focus on managing change and helping everyone prepare.
Plan & Document Changes: Work on creating timelines, formalizing, and documenting how changes (to tools or systems—both new or updated) will happen.
Create and Share Materials: Work with the team to prepare materials about the change—such as newsletters, documents, videos, and announcements. Most materials will be created using templates.
Gather Feedback: Identify the right people (internal staff or external customers), ask for their input and feedback about upcoming changes, and adjust plans as needed.
Collaboration: Collaborate closely with the training department so everyone is ready for the change and knows how to adapt.
Internal & External Involvement: Work mainly with internal teams, but also interact with customers and external stakeholders as required.
Balanced Role: The job is split about 50/50 between managing organizational change and engaging people, but it starts with a bigger focus on the change management tasks.
Track Progress & Improve: Create metrics (measurement tools) to track how well engagements and changes are working; regularly look for ways to improve communication and engagement.
Looking for :
- 3–5 years’ experience in internal communications, organizational change, or transformation projects, plus a recognized change management certification (e.g., Prosci, CCMP, APMG).
- Outstanding communication skills—skilled at writing, editing, and simplifying complex information for different audiences.
- Strong ability to engage stakeholders, influence decisions, resolve conflict, and use data to drive improvements.
Location Ottawa / Halifax / Victoria
This role is Hybrid, 3 days in office, 2 days work from home.
Schedule: Core hours are 9:30am–3pm local time (somehow flexible)
Maximum PayRate: 60/hr T4
Interview - 1 interview via Team
Clearance Requirement: Reliability, CGP, or Trade clearance to start but must be eligible to obtain NATO- Secret
Duration 1 year - This position can be extended or become permanent
Position Summary
The AJISS Program is seeking a dynamic Organizational Change Management (OCM) & Stakeholder Engagement Specialist to support enterprise transformation initiatives. Reporting to the OCM Lead, the OCM & Stakeholder Engagement Specialist supports the implementation and delivery of organizational change management activities across our strategic initiatives. This role has a focus on developing change specific communications and engagement materials – including stakeholder messaging, readiness content, and project audience communications - that support the successful adoption of organizational, process, and technology changes. The Specialist also collaborates with cross-functional teams to ensure clear, timely, and consistent messaging throughout the change lifecycle.
Essential Functions / Key Areas of Responsibility
Change Planning and Execution
- Support the development and execution of change management plans aligned with program and organizational objectives.
- Assist with change impact assessments to identify how initiatives affect employees, processes, and teams.
- Coordinate change management activities across multiple projects and workstreams.
Communications Support
- Perform stakeholder analysis and develop engagement strategies.
- Develop and maintain the OCM Engagement and Communication Strategy.
- Develop and implement change messaging plans that support change management strategies for transformation initiatives.
- Translate complex program information into clear, engaging information for different audiences.
Content Development
- Design materials and deliver targeted communication campaigns (e.g., Town Halls, newsletters, digital tools) to ensure transparency and clarity.
- Align change activity communications with our compliance and data sensitivity policies (e.g., C2/C3 handling).
Stakeholder Engagement
- Create stakeholder maps, communication matrices, and RACI charts.
- Support engagement initiatives including workshops, feedback sessions, and change champion networks.
- Help identify stakeholder communication needs and ensure messaging addresses key concerns and impacts.
- Monitor employee feedback and sentiment to inform stakeholder engagement strategies.
OCM Program Support
- Coordinate engagement activities across multiple transformation initiatives.
- Maintain engagement calendars and ensure consistent messaging across programs.
Measurement and Continuous Improvement
- Track engagement effectiveness using metrics and feedback.
- Utilize data analytics tools (e.g., surveys, heatmaps) to measure change effectiveness.
- Identify opportunities to improve messaging, timing, and communication channels.
- Facilitate workshops, focus groups, and feedback sessions.
- Conduct post-implementation reviews to identify lessons learned and continuous improvement opportunities.
Minimum Requirements: Skills, Experience, Education, Technical/Specialized Knowledge, Certifications, Language
- Bachelor’s degree or diploma in Communications, Public Relations, Business, Organizational Development, or related field.
- 3–5 years’ experience in internal communications, organizational change management, or transformation programs.
- Certification in Change Management (e.g., Prosci, CCMP, APMG).
- Exceptional writing, editing, and storytelling skills.
- Experience translating complex information into clear and engaging content.
- Strong stakeholder engagement and communication skills.
- Influencing and negotiation abilities to manage resistance and conflict.
- Analytical thinking to translate data into actionable insights.
- Cultural awareness to navigate global/regional nuances (critical for our international footprint).
- Familiarity with collaboration tools (MS Teams, SharePoint)
Preferred Qualifications
- Experience in aerospace, defense, technology, or highly regulated industries is highly valued.
Pay: $60.00 per hour
Application question(s):
- Do you have any Certifications in Change Management, (e.g., Prosci, CCMP, APMG)?
Experience:
- Internal Communications | Change Management | Transformation: 3 years (required)
Work Location: Hybrid remote in Ottawa, ON
