Medical Office Assistant (MOA)
Aspire Medical Clinic – English Bay, Vancouver, BC
Job Summary
Aspire Medical Clinic seeks a proactive and professional Medical Office Assistant (MOA) for our English Bay location. We prioritize candidates with exceptional communication skills, a fast learning curve, and a strong work ethic to support our clinical operations.
Schedule & Hours
- Work Days: Mandatory availability on Monday, Thursday, and Friday. Plus Tuesday and/or Wednesday (Total 4 to 5 days per week).
- Shift Hours: 8-hour shifts, typically scheduled between 8:00 AM and 5:00 PM.
- Location Note: We are located in English Bay. Please ensure you have a manageable commute to this area before applying.
Key Responsibilities
- Administrative Support: Manage patient check-ins, multi-line phones, scheduling, and specialist referrals.
- Team Assistance: Actively assist practitioners and the clinic manager with daily tasks and any administrative or clinical needs that arise.
- Clinic Maintenance: Ensure the clinic remains organized and fully stocked at all times.
- Documentation: Process medical documents, faxes, and manage billing (MSP/Private).
Key Requirements (Please Read Carefully)
- Exceptional English Communication: Professional-level fluency (written and verbal) is strictly required for coordination with doctors and patients. If you do not meet this standard, please do not apply.
- Fast Learner: While experience is preferred, we value candidates who are "quick studies" and can master clinical workflows and medical terminology rapidly.
- Software: Knowledge of Accuro EMR is a significant asset but not mandatory. High computer literacy is required.
- Professionalism: Absolute discretion and adherence to patient privacy (PIPA/FIPPA) protocols.
Hiring Process: Direct Phone Screening
Please be advised that our first point of contact will be a direct phone call during business hours (8 AM - 5 PM) without a prior appointment. We use this to assess your communication skills and professional readiness. Please be prepared for this initial screening call after you apply.
Job Types: Full-time, Part-time
Pay: $19.00-$24.00 per hour
Benefits:
- Dental care
- Extended health care
Work Location: In person
