Fine Dining Restaurant Manager George Restaurant | Toronto
George Restaurant is looking for an experienced Fine Dining Restaurant Assistant Manager who understands what exceptional fine dining looks like and knows how to lead a service with confidence, urgency and precision.
Our Restaurant Assistant Managers are an essential part of the leadership team. They are responsible for maintaining the flow of service, supporting the FOH team, anticipating operational needs and ensuring that every guest receives the level of hospitality expected at George.
This is an opportunity for a seasoned fine dining professional who is comfortable taking ownership, making decisions quickly and leading from the floor.
We are looking for someone who is hands-on, proactive, decisive and highly attentive to detail, someone who sees what needs to be done and acts without waiting to be asked.
What We Are Looking For
The ideal candidate has:
- 4+ years of progressive fine dining experience, including leadership or management experience
- Previous experience as a Floor Manager, Assistant Manager, Captain or comparable FOH leadership position
- Strong understanding of Michelin-level fine dining standards and service
- Excellent knowledge of food, wine and beverage service
- Strong understanding of fine dining sequence of service and guest experience
- The ability to make sound decisions quickly and confidently
- A proactive and hands-on approach to service
- Exceptional attention to detail
- Strong communication and leadership skills
- The ability to anticipate guest and operational needs
- The ability to remain calm, composed and effective during high-volume service
- Strong organizational and problem-solving skills
- The ability to coach and hold team members accountable
- Professional presentation and conduct
- Strong availability for evenings, weekends and special events
- Smart Serve certification
Experience with Jonas POS is an asset.
Responsibilities
- Lead the dining room during service and maintain a strong presence on the floor
- Monitor the overall flow and pacing of service
- Anticipate and resolve operational issues before they affect the guest experience
- Support servers, hosts, bartenders and support staff throughout service
- Ensure George's service standards are consistently maintained
- Monitor table progression, guest satisfaction and service timing
- Communicate effectively with the kitchen, sommelier team and FOH
- Recognize and communicate VIPs, celebrations, allergies and special requests
- Address guest concerns professionally and take immediate action when service recovery is required
- Conduct and participate in pre-service briefings
- Coach team members in real time and reinforce service standards
- Ensure the dining room is properly prepared before service
- Monitor cleanliness, organization and presentation throughout service
- Assist with reservations, table management and floor organization
- Support private dining, weddings and special events when required
- Assist with opening and closing procedures
- Take initiative to resolve issues without waiting for direction
- Step into service wherever needed to protect the guest experience
- Communicate operational and team concerns to the General Manager
Why George?
Working at George is an opportunity to be part of a serious fine dining environment surrounded by experienced hospitality professionals.
For the right person, this is an opportunity to take a leadership role in an environment where service, food, wine, precision and genuine hospitality matter.
We value experience, initiative, leadership and accountability and are looking for someone who takes pride in delivering an exceptional guest experience.
Compensation: Based on Experience
Job Type: Full-time
Location: Toronto, ON
If you are an experienced fine dining leader who is proactive, decisive, hands-on and ready to take ownership of the floor, we would love to meet you.
Job Type: Full-time
Pay: $50,000.00-$60,000.00 per year
Experience:
- Restaurant management: 2 years (preferred)
Work Location: In person
