Office Administrator/Receptionist
The Co-operators General Insurance Company / Merriman Insurance Services Ltd.
Lethbridge, AB

*_Merriman Insurance Services Ltd. / The Co-operators

*_502 - 5th Ave South,

Lethbridge, AB T1J 0T8

Job Title: Office Administrator / Receptionist – FULL TIME / PERMANENT

Location: 502 - 5th Ave South, Lethbridge, AB.

Salary: To be discussed…

An opportunity exists for an individual to be a key player in supporting and developing our full-service insurance agency operation. This opportunity is best suited to those individuals who are results oriented, have aptitude for quality client service and are looking for a challenging, rewarding and professional work environment.


  • Deal professionally with incoming telephone calls, client reception and equalization of workflow.
  • Demonstrated proficiency in – Microsoft Office, Excel. and other related software applications.
  • Booking of appointments for all licensed sales staff using tools available – i.e electronic calendars.
  • E-mail retrieval / response / re-direction.
  • Receipting payments when required.
  • General office functions, clerical, filing, record maintenance, ordering of supplies.
  • Incoming / Outgoing mail – Canada Post, ICS Courier
  • Stock Control.
  • Co-ordinate staff holiday, relief & training schedules.
  • Bank Deposits
  • Other related duties as directed by agency manager/owner.

Knowledge and skills:

  • Strong Service orientation, customer service skills, pleasant demeanor and the ability to deal professionally with a large client base. Demonstrated working knowledge of personal computers and related software.
  • Previous personal lines Insurance experience is not required, but would be an asset.
  • Self starter and ability to work independently & as part of a team.
  • Proven ability to develop and implement office solutions. May request successful candidate to obtain Level 1 Certificate of Authority (General Insurance) in the Province of Alberta. (within 12 months)

Responsible to:

Brent Merriman, B.Mgt., Agent/Owner

502-5th Ave South

Lethbridge, AB.T1J 4R9

Ph: 403-382-2820

Thank you for your interest.

Job Type: Full-time


  • office / administrative: 2 years (Required)


  • Secondary School (Required)


  • Lethbridge, AB (Required)


  • English (Required)