Practice Operations Lead — Red Deer Area Dental Practice
A privately run, independently owned dental practice in the Red Deer area is looking for a Practice Operations Lead to help run a calm, well-organized clinic where the team and patients are genuinely cared for. As a private, owner-led practice, decisions are made close to the team rather than by a head office. This search is being handled confidentially.
This is a leadership role for someone who likes being the steady centre of a busy practice. You'll be the person the team comes to first, the one keeping the day-to-day running smoothly, and a trusted bridge between staff and the practice owner. This is a role built around real responsibility and autonomy, and for the right person who strengthens the team and earns that trust.
What you'll own
- People and HR: supporting hiring, onboarding, staff scheduling, time-off, and the everyday questions and concerns team members bring forward
- Scheduling and flow: resolving scheduling concerns and keeping the daily calendar working for both patients and providers
- Reporting: preparing and reviewing KPI reports with the owners, and helping turn those numbers into practical decisions
- Point of contact: being the first person staff come to, and the link who brings the right issues to the owners with solutions, not just problems
- Culture: helping keep the clinic a supportive, values-driven place to work
Who we're looking for
- A natural organizer and problem-solver who stays calm when the day gets busy
- Strong people skills and real comfort with the sensitive, confidential side of HR
- Experience leading or coordinating a team, ideally in a dental, medical, or other busy service setting. Direct experience as a dental office manager or practice coordinator is a strong asset
- Technically capable: comfortable with practice management software, scheduling and reporting tools, and quick to learn and adopt new technology
- Comfort with numbers and reporting, and the judgment to act on what they show
- Someone who values integrity and follow-through, and who takes ownership without needing to be managed closely
The details
- Full-time, with flexible hours
- Salary $80,000 to $95,000 per year, depending on experience
- Performance bonus potential based on practice and team goals
- Privately owned practice in the Red Deer area
To apply in confidence, send your resume and a short note about why this role fits you to [email protected]. All inquiries will be handled discreetly.
Pay: $80,000.00-$95,000.00 per year
Benefits:
- Dental care
- Flexible schedule
Work Location: In person
