Sales Associate
Lumenstar LED Lighting Inc.
Coquitlam, BC

Are you ready to start an exciting new career working in the ever evolving LED lighting industry? Are you a team player, enthusiastic, and motivated to achieve great things?

This Inside sales associate position with Lumenstar LED lighting will be responsible for providing help with counter sales / email and telephone inquiries as well as following up on sales leads while maintaining and growing a network of contacts.

You will be responsible for keeping customers updated with new products, price lists and other related marketing materials as well as quoting and other required tasks.

Key Responsibilities:

  • Prioritizing quotation requests as they are requested by customers
  • Responding to and processing, emails, incoming calls, walk-ins and purchase orders.
  • Full cycle sales process from initial contact, sales quote and communicating delivery to the warehouse.
  • Opening new accounts, developing customer base and sales leads
  • Contacting current customers and identifying new products and potential up-selling.
  • Responding to questions and/or inquiries and providing information pertaining to products or projects being quoted.
  • Maintaining knowledge base on current products and learning about new products.
  • Identify product[s] the customer requires that may not be stocked by the Company and sourcing the product[s].
  • Purchasing [direct orders].
  • Counter Sales [where applicable].
  • Providing basic technical support on products.
  • Troubleshooting orders with help of Shipper/receiver [freight problems, expediting, etc…].
  • Shipping & Receiving - daily verify orders and fill-in if the shipper/receiver is absent [where applicable].
  • Other duties as required.

Required Qualifications:

  • High School Diploma required.
  • University/College Diploma an asset.
  • Knowledge of Microsoft Office required.
  • Product knowledge or industry experience preferred.
  • Electrical Sales experience an asset.

Job Type: Full-time

Experience:

  • sales: 1 year (Preferred)
  • customer service: 1 year (Preferred)