POSITION: Camp Horseshoe Winter Attendant
REPORTS TO: Recreation Manager
STATUS OF POSITION: Seasonal
WHO WE ARE: At Horseshoe Resort, we are a team that loves to serve people, priding ourselves on the service that our colleagues deliver to our guests. Horseshoe Resort is always looking for talented individuals to join our growing team of hospitality professionals and recreation enthusiasts. If you are outgoing, friendly and love adventure and the outdoors, you may be the person we are looking for!
The winter camp attendant is responsible for organizing and running the department each day. This includes looking at bookings and scheduling daily activities and lessons, organizing staff with their appropriate campers, and ensuring the safety and satisfaction of all attendees of the program. The camp supervisor will work closely with the recreation manger to ensure the camp is successful.
Duties and Responsibilities:
Maintain a high quality, friendly and co-operative relationship with guests and other resort staff.
Answer phones and emails and respond to guest requests.
Responsible for employee scheduling and approving hours for payroll
Ensure waivers are beings signed properly and all paperwork is in order.
Organize the day based on bookings and implement the kids programs effectively
Strive to continually improve safety, service and job satisfaction
Carry out all responsibilities with the highest level of professionalism
Knowledge of winter activates at Horseshoe
Good Organizational and conflict resolution skills
Competent in excel
Ability to communicate effectively with staff and guests
Self-motivated and ability to consistently carry out tasks assigned by the manager
First Aid Training & CPR
Must have a clear criminal record check and driving abstract