JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Facilities Coordinator
What this job involves:
As a Facilities Coordinator for our industrial client facilities based in Sarnia or Edmonton, you'll be the organizational hub that keeps facility operations running smoothly through meticulous coordination, communication, and administrative support. This role is essential to maintaining seamless workflows as you manage work order systems, coordinate vendor activities, track compliance requirements, and serve as a key liaison between technicians, management, and client stakeholders. You'll ensure accurate documentation in the CMMS, schedule preventive maintenance activities, support budget tracking and procurement processes, and help maintain the high service standards that define success in critical industrial environments. Your attention to detail and ability to juggle multiple priorities simultaneously will be crucial as you support the Facilities Manager and technical teams in delivering exceptional facility performance while ensuring all activities comply with safety regulations and client requirements.
What your day-to-day will look like:
Manage work order creation, tracking, and closure in the Computerized Maintenance Management System (CMMS), ensuring accurate documentation and timely processing of maintenance requests
Coordinate scheduling of preventive maintenance activities, vendor services, and contractor visits to minimize operational disruption while ensuring all required inspections occur on schedule
Serve as primary point of contact for service requests, communicating status updates to requesters and escalating urgent issues to the Facilities Manager and technical teams
Support procurement processes by obtaining quotes from vendors, processing purchase requisitions, tracking deliveries, and maintaining accurate records of expenditures against budget allocations
Maintain comprehensive facility documentation including equipment records, warranty information, service agreements, compliance certificates, and inspection reports in organized filing systems
Prepare operational reports including work order metrics, vendor performance summaries, budget variance tracking, and Key Performance Indicator (KPI) dashboards for management review
Coordinate safety-related documentation including permit applications, contractor safety orientations, and maintenance of required certifications for equipment and personnel
Assist with invoice processing and approval workflows by verifying completed work, matching invoices to purchase orders, and ensuring proper coding for accurate financial tracking
Support the Facilities Manager with meeting coordination, presentation preparation, project tracking, and administrative tasks that enable efficient facility operations
Required qualifications:
Associate degree in Business Administration, Facilities Management, or related field, or equivalent combination of education and experience
Minimum 2-3 years of administrative or coordinator experience, preferably in facilities management, operations, or industrial environments
Strong proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and ability to learn facility management software systems quickly
Experience with Computerized Maintenance Management Systems (CMMS) or similar work order tracking platforms
Excellent organizational skills with proven ability to manage multiple priorities, meet deadlines, and maintain accuracy in detailed work
Strong written and verbal communication skills with ability to interact professionally with diverse stakeholders including technicians, vendors, management, and clients
Understanding of basic facility operations terminology and maintenance processes to effectively coordinate activities and communicate technical information
Attention to detail and problem-solving mindset with ability to identify issues, propose solutions, and follow through to resolution
Preferred qualifications:
Bachelor's degree in Business Administration, Facilities Management, or related discipline
Experience in oil and gas, energy, manufacturing, or other industrial sectors with exposure to critical facility operations
Knowledge of procurement card systems and purchase order processes in corporate environments
Familiarity with health and safety regulations, permit requirements, and compliance documentation for industrial facilities
Background supporting Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) in client-facing service delivery roles
Proficiency with SharePoint, project management tools, or data visualization platforms for reporting and collaboration
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
