The Public Service is committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions. Those looking for more information are invited to visit our Equity, Diversity, and Inclusion Policy.
The PeopleSoft Functional Support Specialist provides functional support for PeopleSoft HRMS users in the use of HR, payroll, benefits and time and labor modules. The position also supports the leave approval process, maintains PeopleSoft tables and security and provides ad hoc reporting and training to the client organizations.
Duties will include:
- Providing solutions for client’s functional problems, obtaining pertinent information from clients regarding issues, recreating problems using test database, determining and testing solutions, providing clients with clear instructions for solving problems, providing clients with advice on business processes to cultivate consistency amongst users.
- Maintaining a log of problems/solutions for statistical and reporting purposes using the SolarWinds system, creating tickets for service provider when issues need to be escalated to the next level and testing ticket resolutions.
- Adding new users to the system and changing the access right of current users, maintaining documentation on authorization of new users and updated access rights.
- Maintaining tables and the system’s departmental structure used for security and reporting, monitoring scheduled processes to ensure they are processing as expected, monitoring integration broker and time sheet errors and communicating with appropriate parties to have issues resolved.
- Updating rates of pay for salary administration plans as per Collective Agreements; updating employee records using the Mass Change process, provide client organizations with report on new rates for verification purposes.
- Creating and documenting ad hoc queries at the request of directors, departmental or HR managers as required, tracking requests and determining if request would be more user-friendly, secure and effective as a report enhancement or as a public query.
- Providing HR updates to Belairdirect. on a bi-weekly basis, reporting to union groups as required per Collective Agreement language, provide annual reporting for inter-jurisdictional reporting, annual reporting and for various year end accruals.
- Testing new reports to ensure that they are developed in the appropriate manner to provide the expected results, testing reports and business processes for system upgrades or system fixes and documenting test scripts.
- Provide training to new users, updating user documentation as required, preparing the training environment, arranging end user group meetings, booking facilities and assisting with the development of agenda and handouts. Updating user documentation and updating electronic business processes in Alfresco.
- Managing records as per record retention schedules.
- Performing other duties as required.
Minimum Qualifications:
- Applicants must have office Studies or Business diploma or formal training in systems administration or end user support.
- Must have broad knowledge and considerable HR and/or payroll experience (i.e. Staffing, OHS, Training, HR, Time and Labor administration, benefits, payroll).
- Demonstrated equivalencies will be considered
- Must have considerable experience working with the PeopleSoft HRMS and Payroll system.
- Must have experience and a thorough understanding in the interpretation of collective agreements and related legislation.
- Strong problem solving, auditing and investigative skills are required.
- Must have excellent computer skills especially in relation to reporting tools such as Excel.
- Must have excellent organizational skills; must be able to operate with tight timelines.
- Must have excellent oral and written communication skills.
Other Qualifications:
- Knowledge of policies and regulations related to processing payroll would be considered an asset.
- Additional relevant education and experience will be considered an asset.
- Experience providing group training and facilitation would be considered an asset.
Please Note: Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.
Where possible, submitting an electronic resume or job application is preferred. Otherwise, please return forms to PEI Public Service Commission, P.O. Box 2000, Charlottetown, Prince Edward Island, C1A 7N8. Applications may be sent by fax to (902) 368-4383.
IT IS THE RESPONSIBILITY OF THE APPLICANT TO CONFIRM RECEIPT OF THE APPLICATION, BY TELEPHONE OR IN PERSON PRIOR TO THE CLOSING DATE.
Please ensure that the appropriate Posting ID number is stated on all application forms. You can apply online or obtain an application form by visiting our web site at www.jobspei.ca. Forms may also be obtained by contacting any PEI Government office, ACCESS PEI Centre, Regional Services Centre, or by telephone (902) 368-4080.
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