Clinic Manager
August
Clinic: Diamonds Medical Clinic
Location: Calgary, Alberta
Job Type: Full-Time | Permanent
Overview
Diamonds Medical Clinic is a newly modernized, technology-driven primary care clinic that opens in early 2026. We are seeking an experienced Clinic Manager to lead day-to-day operations, oversee administrative and clinical support teams, and ensure the clinic operates efficiently, compliantly, and with a strong patient-centered focus.
This role is critical to the clinic’s success and is ideal for a healthcare operations professional with strong coordination skills, hands-on leadership experience, and a solid understanding of HR practices within Alberta’s regulatory environment.
Key Responsibilities
Clinic Operations & Administration –
· Oversee daily clinic operations to ensure smooth patient flow and high-quality service delivery.
· Coordinate scheduling for physicians, MOAs, nurses, and allied providers
· Manage clinic policies, procedures, and operational workflows.
· Lead, coach, and support clinic staff to deliver high-quality, patient-centred care, fostering a culture of professionalism, collaboration, accountability, and respect.
· Ensure effective use of clinic space, technology, and resources.
Team Leadership & Coordination –
· Lead, support, and supervise MOAs, nurses, and administrative staff.
· Provide operational leadership and oversight across both DMC and DWC, ensuring alignment with organizational goals, policies, and service standards.
· Foster a collaborative, professional, and patient-focused team culture
· Act as the primary coordination point between physicians, staff, and external partners.
· Champion clinic culture, values, and patient experience, embedding a patient-first mindset into all operational and leadership practices.
Human Resources & Compliance –
· Support recruitment, onboarding, and training of clinic staff.
· Ensure compliance with Alberta Employment Standards, privacy legislation, and workplace policies.
· Take full ownership of physician scheduling and coverage, including management of visiting physician arrangements and FTE-day coverage models at the DWC, in line with the approved Business Plan.
· Manage performance feedback, attendance, and basic employee relations matters
· Maintain accurate HR and personnel records within the HRIS
· Collaborate with Human Resources Consultant to ensure the Company alignes with Alberta Employment Standards
Financial & Administrative Oversight –
· Support billing workflows, payroll coordination, and benefits administration.
· Provide financial and billing coordination support to the clinics, while clearly recognizing that physicians retain full ownership and control of their professional billings and income.
· Establish, monitor, and report on core operational KPIs, including but not limited to:
v -Patient flow and wait times
v -Staffing efficiency
· Billing accuracy and revenue cycle effectiveness
· Monitor operational expenses and support budget adherence.
· Liaise with vendors, service providers, and benefits administrators
Technology & Systems –
· Oversee day-to-day use of clinic systems, including EMR and scheduling tools.
· Support staff training and adoption of technology-driven workflows
Qualifications & Experience
· Minimum 3 years of experience as a Clinic Manager or equivalent leadership role in a medical or healthcare setting
· Strong administrative and operational management background
· Demonstrated excellence in coordination, organization, and problem-solving
· Working knowledge of HR practices and Alberta Employment Standards
· Experience supporting recruitment, onboarding, and staff management
· Proficiency with EMRs and healthcare administrative systems
· Strong interpersonal and communication skills
Preferred Assets
· Experience managing multi-provider clinics or high-volume practices
· Familiarity with Accuro EMR or similar systems
· Experience supporting physician-led practices
What We Offer
· Opportunity to play a key leadership role in a newly launched, modern medical clinic
· Collaborative work environment with engaged physicians and clinical teams
· Competitive compensation aligned with experience
· Benefits program available following eligibility period
· Professional autonomy and the ability to shape clinic operations from the ground up
Next Step
We welcome confidential conversations with experienced clinic managers interested in joining our leadership team.
Contact us for a confidential discussion or clinic tour.
Anticipated Start: Early 2026
Job Type: Full-time
Pay: $30.00-$35.00 per hour
Benefits:
- Employee assistance program
- On-site parking
Work Location: In person
