travel agency manager
Expedia CruiseShipCenters
London, ON
College/CEGEP or equivalent experience

2 years to less than 3 years

Business Equipment and Computer Applications
Word processing software
Database software
Electronic mail
Work Setting
Retail business
Specific Skills
Manage staff and assign duties
Plan budgets and monitor revenues and expenses
Resolve problems that arise, such as customer complaints and supply shortages
Recruit, hire and supervise staff and/or volunteers
Plan, organize, direct, control and evaluate daily operations
Security and Safety
Criminal record check
Transportation/Travel Information
Willing to travel cross-border
Valid driver's licence
Work Conditions and Physical Capabilities
Attention to detail
Combination of sitting, standing, walking
Ability to Supervise
16-20 people
Personal Suitability
Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Excellent written communication
Client focus
Organized
Adaptability
Collaborative
Efficiency
Goal-oriented
Hardworking
Integrity
Positive attitude
Proactive