Operations Manager - Ottawa (Kanata)
We Are The Employer Brand of Choice. It is our mission to be your best choice when seeking a career in Transportation. We believe in creating lasting relationships with our employees, one built on Trust and Respect.
And our employees would agree, having selected us as a Great Place To Work through the annual survey measuring Employee attitudes at Voyago.
Here’s a look at what makes us A Great Place To Work:
84% Agreed “Voyago is a physically safe place to work…”
80% Agreed “I can be myself at Voyago…”
81% Agreed “Management has kept me well-informed…”
A Great Place To Work Certification means that we take your happiness seriously, and we work hard to ensure you are highly engaged and informed on important topics that keep Voyago on the move.
Help shape the future of mobility. Voyago is currently recruiting for a Operations Manager in Kanata, Ottawa.
Voyago is Ontario’s Leading Mobility company, a subsidiary of Transdev. We’re hiring dynamic, high achievers looking to be Difference Makers within the industry. Voyago continues to advance across Ontario with our multi-model platform covering a variety of segments including Medical Transportation, Student Transportation, and the Public sector with Medium/Micro Rural and Urban Transit, Accessible Needs Para-Transit, and On Demand Mobility.
Our employee success is built on our commitment and emphasis on training and orientation process. Voyago prides itself on the growth of our employees by supporting and encouraging them to develop skills that lead to successful careers.
Voyago believes in the strength of our people and remains committed to our Golden Values statement reflecting our promise of performance to our employees, customers, and communities in which we operate.
Our teams are continuously recognized as top performers in Safety and Client Satisfaction awards. Voyago is proud to be recognized as one of Canada’s Safest Employers and a recipient of the Excellence Award for several years.
We are People and Safety First. So come join us and help shape the future of mobility at a Great Place To Work company.
Position Overview
Reporting directly to the General Manager, the Operations Manager is responsible for the daily operations of Schools Division and will also provide on-site support to our Patient Transfer Services Division operating out of our Ottawa base along with Winchester. The Operations Manager will manage compliance to the Key Performance Indicators while influencing customer satisfaction, increasing revenue of the division and overseeing operational effectiveness and quality. The candidate will be a important contact for management in key accounts and therefore a high degree of diplomacy and tact will be required.
Requirements
Knowledge & Skill Requirements
The ideal candidate will hold the following qualifications that include, but are not limited to, the following:
University Degree or Equivalent
Minimum 3 years experience in a supervisory/management role in operations environment
Experience in School Bussing, Medical Transport or Transportation preferred but not mandatory
Ability to obtain a B class License
Excellent verbal and written communication skills
Previous experience working in a dynamic, high demand work environment with specific deadlines, where the role required handling and maintenance of confidential and sensitive materials
Advanced skills in all Microsoft Office applications (Word, Excel, PowerPoint, Outlook) as well as Adobe Acrobat
Ability to participate in and facilitate group meetings
Benefits
Why work for us?
Employee and Family Assistance Program
Competitive Benefit Offering
Rewarding career with a growing company
Great company culture
Award Winning
Focus on Innovation and Sustainable Environmental Initiatives
Subsidiary of Global Transportation Provider (Transdev)
Sounds interesting? Please send your resume to Anna Micka, Director of Recruitment and Employee Experience at anna.micka@voyago.ca
Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.
We thank all applicants however only those under consideration will be contacted.