The Kindred team is at the heart of our cooperative, bringing our values to life every day. In fact, they are woven into everything we do. More than financial professionals, we're trusted partners who care deeply about our members and our communities. With integrity, stewardship, and compassion, we help ensure every member’s experience feels welcoming and grounded in purpose. Whether offering thoughtful financial guidance or strengthening community connections, we strive to connect values and faith with finances, inspiring peaceful, just, and prosperous communities.
We are currently recruiting a Branch Manager to fill a permanent vacancy in our Mount Forest Branch.
Reporting to the Regional Manager, the Branch Manager champions Kindred’s purpose, engaging with local members and community partners to help promote peaceful, just and prosperous communities. They provide leadership and coaching to the branch team in delivering service and advice so that members experience banking with purpose. They manage branch operations, ensuring members can access preferred channels and receive products and services that meet their needs and helps achieve their financial goals. They will also lead business development activities to grow Kindred’s business, membership and impact.
Key Responsibilities
- Passionately manage the branch as if it is your own business and create a culture of excellence where exemplary member experience takes place with every interaction and business results are strong.
- Regularly coach and provide feedback to your team members to enable them to have confidence in what they do, help them grow and drive to excel.
- Collaborate with wealth, credit and other partners to coordinate member experience delivery through holistic solutions and advice that meet member needs.
- Grow community connections to invite others to experience banking with purpose.
- Bring business expertise to manage branch operations and ensure compliance to regulatory and audit requirements and effective risk management practices.
What to bring
You will bring solid expertise in retail banking and a commitment to co-operative principles and Kindred’s values and shared purpose. You are passionate about building relationships: with your team, partners, members and in the community. Finally, you will be a change leader as Kindred continues to adapt to new and exciting ways of delivering business services.
Plus, you bring your qualifications and experience:
- Post-secondary education in business, commerce, or a related field
- 6-8 years of experience in retail banking with expertise in a financial industry in a member-facing role
- 2 years of leadership experience with demonstrated coaching skills
- Expertise in lending/investments
- Demonstrated skills in relationship building
- Aptitude for business development, change management
- Solid business acumen, practicing operational soundness and effective risk management
Why Kindred
We believe that your life is bigger than any job, so we’ll work together to achieve work-life quality and to care for your overall wellness. For many roles, we offer flexible and remote options that we can discuss with you. And of course, your total rewards package includes competitive cash compensation plus an array of wellness benefits and financial products and services at preferred rates for employees.
Our comprehensive total rewards package includes:
- Competitive starting salary: $80k - $95k
- Performance based target incentives (10%), tied to individual, team and organizational results
- Employer paid Group benefits plan with no waiting period
- Employer matching at 5% on Group Savings Plan with no waiting period
- Four weeks of vacation and generous paid time off provisions
- Career growth opportunities, training & development support
- Comprehensive staff benefits on financial products & services
When you choose Kindred to further your career, you’re joining an engaged workforce at a certified (https://www.bcorporation.net/en-us/) that is committed to using business as a force for good™ and acting as an advocate for a Living Wage (https://www.ontariolivingwage.ca/living_wage_by_region).
RSVP
Ready to choose Kindred? Visit us at www.kindredcu.com/careers (http://www.kindredcu.com/careers) to learn more about why people enjoy working with us. If this role sounds like a good fit, please apply.
At Kindred, we value genuine connection. We don’t use AI to screen applications—every resume is reviewed by a real person. If selected, you’ll hear from a Kindred team member by phone, and when possible, we prefer to meet candidates in person. If you choose to use AI to support your application materials, we encourage you to ensure your own voice and personality still come through. Kindred will acknowledge all applications received and advise all candidates when the position is filled.
As a team of people who, with compassion, integrity, and stewardship, care deeply about each other, our members, our communities, and our world, Kindred is committed to building an equitable, diverse, and inclusive workplace. Kindred’s values-centered and faith-inspired, warmly professional, expressly invitational characteristics compel us to be a place that understands, respects, and values, and treats equitably all people of every race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, and disability.
