A modern, established dental practice in Oakville, ON is looking for a full time, highly motivated, energetic , friendly, team-oriented dental receptionist and team lead. The ideal candidate must have exceptional customer service and interpersonal skills, be able to multi task, have strong computer skills, and available to work Saturdays.
REQUIREMENTS
- EXCELLENT communication skills
- Good computer skills
- Attention to detail
- Well-organized and reliable
- Additional certification or training is an asset
- ABELdent dental software experience
- Dental background
RESPONSIBILITIES
- Greeting and arriving patients upon arrival
- Establishing strong patient relationships while maintaining ethical professional behavior.
- Delivering EXCEPTIONAL customer service skills in person and over phone
- Confirmation, reminder and care calls are completed in a timely manner
- Scheduling patients and ensuring all patients are booked back for future visits
- Billing and taking payments from patients
- Opening/ closing the office, ensuring all opening and day end procedures are followed
- Outbound recare calls are completed to ensure a productive hygiene schedule
- Assist in updating and maintaining client dental records and appointments
- ensure all treatment consent forms have been completed and gathered
- Obtaining Insurance coverage for patients, sending out estimates electronically and by mail
- Managing accounts receivables; receiving and entering insurance payments as well as patient co-payments
Previous experience is preferred. Training will be provided within reason and company needs.
Compensation based on experience
Job Types: Full-time/Permanent
Salary: $24.00-$33.00 per hour
Schedule:
- Monday-Friday (10:00am -7:00pm)
- Saturday (9:00am-3:00pm)
Job Types: Part-time, Full-time
Pay: $24.00-$33.00 per hour
Benefits:
Work Location: In person
