IT Product Owner
Manulife
Kitchener, ON
Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

Are you a go-getter who loves to motivate teams to achieve a product vision? Can you translate requirements from multiple sources into one central prioritized backlog? Do you have a background in group benefits with knowledge in claims and coverage?

Manulife is seeking a hardworking IT Product Owner to join our rapidly expanding IT Organization and assist us as we work to be a digital leader in our industries!

Owns the product backlog and feature prioritization process
Works with software development teams to define hypotheses, run experiments (surveys, concept testing, analytics tools, A/B testing), and analyze data to make decisions on features that influence the direction of the product (owns of product backlog)
Leads agile teams to ensure that value is delivered to users through appropriate epics
Drives the product strategy, planning, and delivery of key capabilities for the product (defines product goals)
Acts as the voice of the customer in the definition of product; incorporates feedback from customer interviews and user research
You will lead the ideation, design, and planning of the product; monitor and report on product metrics.
Enthusiastically removes obstacles impacting success of sprints; manages key dependencies
Works with strategic design to gain an understanding of use personas, challenges and journeys.
You will provide insights into product, technology and market trends
Defines roadmaps and detailed user stories, and partner with scrum masters to enable delivery of prioritized features
Collaborates with engineers & leadership to uncover pain points and opportunities to accelerate the delivery of new value through software
Manages communication and delivery between design & engineering teams
Specifies and effectively communicates requirements for current and future products

Knowledge and Skills:
An entrepreneurial spirit and comfort working within in rapidly changing environment
Analytical, ability to think strategically and creatively
Able to design roadmaps
Experimenting with emerging technologies and understanding how they will impact what comes next
A capacity for constant learning from both success and failure, remaining open to change and continuous improvement
Good organizational and problem-solving abilities that enable you to manage through creative abrasion
Good verbal and written communication with the ability to effectively articulate and communicate technical vision, possibilities, and outcomes

Experience:
BA or BSc in a technical discipline (computer science, engineering)
Experience in data architecture or data modeling
What about Perks?

Manulife has lots of perks including, but not limited to:
Competitive compensation
Retirement Savings Accounts including a RPP (Pension Plan), RRSP (Retirement Savings Plan), and TFSA (Tax Free Savings account)
Manulife Share Ownership Program with employer matching
Customizable Benefits Package including Health, Dental, Vision, and 100% of Mental Health expenses
Financial support for ongoing training, learning, and education
Monthly Innovation Days (Hackathons)
Wearing jeans to work every day
An abundance of career paths and opportunities to advance
A flexible work environment with flex hours, work from home arrangements, distributed teams, and condensed work week arrangements.
This is a full time permanent role located in Kitchener/Waterloo, Ontario. We can also accommodate someone who wanted to be based out of Montreal or Nova Scotia.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2017, we had approximately 34,000 employees, 73,000 agents, and thousands of distribution partners, serving more than 26 million customers. As of December 31, 2017, we had over $1.04 trillion (US$829.4 billion) in assets under management and administration, and in the previous 12 months we made $26.7 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong

If you are ready to unleash your potential it’s time to start your career with Manulife/John Hancock.

About Manulife
Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions. We operate as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2016, we had approximately 35,000 employees, 70,000 agents, and thousands of distribution partners, serving more than 22 million customers. At the end of 2016, we had $977 billion (US$728 billion) in assets under management and administration, and in the previous 12 months we made almost $26 billion in payments to our customers.

Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.