Ambulance Dispatcher
Shared Health
Brandon, MB

Shared Health leads the planning and coordinates the integration of patient-centred clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

We currently have exciting opportunities at the Medical Transportation Coordination Centre located in Brandon, MB.

AMBULANCE DISPATCHER Full-Time, Part-Time, Casual Positions Available

Start a rewarding career as an ambulance dispatcher. The Medical Transportation Coordination Centre (MTCC) is a state-of-the-art Communication Centre located in Brandon, specializing in prehospital ground and air transportation and communication. The MTCC offers a competitive salary scale and benefits package.

As the front line staff, the System Status Controllers (calltaker/dispatcher) will receive emergency calls from the public and dispatch the most appropriate EMS resources using computer-aided-dispatching systems (CAD) that incorporate medical priority dispatch software and mapping/GPS technology. Digital radio and telephony equipment is used to communicate with ambulances and other public safety agencies.

MTCC will train individuals, possessing the necessary attributes and qualifications to perform the necessary job functions. Minimum qualifications include:

  • High school diploma or equivalent.
  • Keyboarding speed greater than 35 wpm.
  • Strong interpersonal and communication skills.
  • Ability to work shifts.
  • Ability to multi-task.
  • Valid standard CPR certification.
  • Must be competent with Windows based programs.
  • Strong organizational, decision making and problem solving skills.
  • Manitoba EMS-Technician (EMR) License. May be obtained following start date.

Assets include:

  • Past experience working in a call centre.
  • Emergency Medical Services experience.
  • Training in paramedicine or other relevant medical training.

MTCC will consider educational assistance for successful candidates who do not possess at minimum a Manitoba EMS-Technician (EMR) License.

The deadline for applications is Wednesday, May 29, 2019.

Interested candidates should submit cover letter and resumes for Competition Number: MTCC-19-1E at

or by mail to:

Medical Transportation Coordination Centre
N800-150 McTavish Ave. E., Brandon, MB R7A 2B3
Attention: Recruiting Manager
Competition Number: MTCC-19-1E

Shared Health thanks all applicants who express interest, but only those selected for an interview will be contacted.

Shared Health is committed to providing a supportive, exciting and innovative working environment for its employees. Our organization supports collaboration, teamwork, technology and innovation and advancement. We are committed to providing our valued staff with opportunities to contribute to projects and initiatives. Shared Health also provides a competitive compensation package, health & dental benefits and a defined benefits pension plan.

This position requires a current satisfactory Criminal Records Check (Including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained not more than six (6) months prior to the start of employment. Ongoing employment will be contingent on successful completion of the MTCC training program.

Job Types: Full-time, Part-time, Casual

Salary: $50,000.00 to $75,000.00 /year