**Client Coordinator** **Overview:** As a Client Coordinator, you will play a crucial role in ensuring seamless communication and support for our clients. You will be responsible for managing client inquiries, scheduling appointments, and providing exceptional customer service to enhance overall client satisfaction. **Duties:** - Handle client inquiries via phone, email, and in-person with professionalism and courtesy. - Schedule client appointments and maintain accurate records of appointments and cancellations. - Assist clients with inquiries related to services offered and provide detailed information as needed. - Coordinate with internal teams to ensure timely resolution of client issues or concerns. - Utilize systems to organize and maintain client records efficiently. - Demonstrate proficiency in procedures to assist clients effectively. - Utilize to manage incoming calls and direct them appropriately. - Familiarity with to streamline communication and documentation processes. - Provide excellent by addressing client needs promptly and effectively. - Perform duties such as greeting clients, managing incoming mail, and maintaining a tidy reception area. - Assist with basic clerical tasks such as data entry, filing, and document preparation. - Ability to type accurately and efficiently to handle correspondence and documentation. - Knowledge of for basic financial transactions and invoicing purposes. - Uphold professional standards when interacting with clients. **Qualifications:** - High school diploma or equivalent; associate's degree preferred. - Proven experience in a customer service or administrative role is advantageous. - Strong communication skills both verbal and written. - Excellent organizational skills with the ability to multitask and prioritize workload effectively. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook). - Ability to work independently as well as part of a team in a fast-paced environment. Join our team as a Client Coordinator where you can contribute to enhancing the client experience through your exceptional communication skills and attention to detail.
Job Types: Full-time, Part-time
Expected hours: 30 – 40 per week
Additional pay:
- Commission pay
- Overtime pay
- Tips
Benefits:
- Extended health care
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
