JOB INFORMATION
Requisition ID: 10035
Number of Vacancies: 1
Department: Streetcar Infrastructure (20000709) - Streetcar Way Supervision (30000215)
Salary Information: $83,192.20 - $104,013.00
Pay Scale Group: Level 8
Employment Type: Temporary until approximately October 2025
Weekly Hours: 35 Off Days: Saturday / Sunday Shift: Day
Posted On: November 8, 2024
Last Day to Apply: November 14, 2024
Reports to: Manager
The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:
Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.
Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.
The full Plan can be viewed on ttc.ca.
The Streetcar Infrastructure Department is currently seeking a Business Analyst!
The successful incumbent will have a proven track record of success when it comes to implementing and maintaining the Streetcar Way business systems and its applications.
As a Project Leader, this individual will develop business solutions with a focus on providing statistical analyses, summaries and KPI’s.
- Develop solutions and plans to implement new systems, policies, procedures and end-user requirements to meet business needs
- Conduct cost benefit/feasibility studies and system design/implementation of both medium and high complexity systems
- Act as a Project Leader for various systems related projects, and develop business solutions, configuring applications, and providing quality assurance testing
- Assist, guide and train other employees regarding computerized systems and applications within the Department
- Research and report on procedural problems, and provide data to other departments as required
- Inform senior management of progress and project status, and make recommendations with regards to potential efficiencies by providing statistical analyses, summaries, KPI's, charts, graphs, etc.
- Identify information system requirements/changes and assist in developing justification for system implementation and/or changes
- Administer, maintain and update systems, relevant policies, procedures, and materials
- Communicate with management, and key stakeholders on findings, major issues, proposed changes, and progress
- Tracking internally managed IT assets by keeping a direct communications with the forepersons as well as supervisors.
- Promotes a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. Provides leadership in the development and implementation of inclusive and accessible policies, programs and/or services for employees and customers in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies.
- Participation in the TTC Customer Service Ambassador Program.
- Use office technology, software and applications
- Apply analytical skills
- Understand and apply relevant laws and regulations
- Plan and organize activities / projects to meet section and organizational goals
- Manage projects
- Demonstrate specialized expertise and knowledge in the assigned field
- Completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent.
- Strong technology background with experience leading and developing large scale computer application or information systems projects or programs a definite asset.
- Strong knowledge of information systems such as IBM Maximo, SAP, SharePoint and computer technology concepts, principles and practices and their application in a business environment.
- Must have, or rapidly acquire familiarity with the various types of equipment used in Streetcar Way, as well as the associated maintenance requirements, equipment lifecycles, work methods, maintenance procedures etc.
- Comprehensive knowledge of systems analysis and database design concepts and practices as applied to large and small batch on-line systems.
- Knowledge of end user support functions and data security/audit principles and procedures.
- Knowledge of current computer applications, software, office automation technology, and PC hardware/software.
- Must have or quickly acquire knowledge of TTC and Departmental policies and procedures applicable to the work performed.
- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
- One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
- A comprehensive package that covers health, dental, vision and more.
- Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.
The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.
The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.
