ImmigrationOverview
We are seeking a highly organized and detail-oriented Immigration Office Administrator to support our immigration services team. The ideal candidate will manage administrative tasks, coordinate documentation, and provide exceptional customer service to clients navigating immigration processes. This role requires strong communication skills, proficiency in various software tools, and the ability to handle sensitive information with confidentiality. The Immigration Office Admin will play a vital role in ensuring efficient office operations and maintaining accurate records to facilitate successful immigration case management.
Responsibilities
- Manage and organize client files, records, and databases using Microsoft office
- Prepare, review, and edit documents using Microsoft Word, PowerPoint, Excel, and Outlook
- Coordinate appointments, meetings, and deadlines related to immigration cases with clients and internal teams
- Provide excellent customer service by responding to inquiries promptly and professionally in both English and French (bilingual preferred)
- Maintain confidentiality of sensitive client information while ensuring accuracy in data entry and records management
- Develop presentations for internal meetings or client updates demonstrating strong presentation skills
- Collaborate with team members to improve office workflows through effective communication and leadership skills
- Perform general administrative duties including scheduling, correspondence, and supply procurement as needed
Qualifications
- Proven experience in an Immigraiton administrative or office support role within a immigration setting preferred
- Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, Access, SharePoint, Project
- Strong organizational skills with the ability to manage multiple tasks efficiently and meet deadlines
- Excellent written and verbal communication skills in English; bilingual proficiency in French is highly desirable
- Ability to operate Windows-based computer systems confidently; familiarity with databases and record management systems is a plus
- Strong interpersonal skills with a focus on customer service excellence
- Experience with project management tools like Microsoft Project or similar platforms is advantageous
This position offers an engaging opportunity for a dedicated professional to contribute significantly to our immigration services team while developing their administrative expertise within a dynamic environment.
Pay: $16.00-$18.00 per hour
Application question(s):
- Real Work Experience in an Office job.
- Typing Speed per minute
- Have you ever worked on a computer in any office job?
Education:
- Secondary School (preferred)
Experience:
- Office Admin: 1 year (preferred)
Language:
Work Location: In person
