We are seeking a highly organized and detail-oriented Administrator/Inbound Sales Lead to support our organization in various administrative tasks. The ideal candidate will possess strong communication skills and a customer-focused mindset, ensuring that all interactions reflect professionalism and efficiency. This role is essential for maintaining smooth office operations and providing excellent service to both internal and external stakeholders. ***note - This role is for Tuesday to Saturday's.***
Admin Duties
- Manage daily office tasks, including answering phone calls with proper phone etiquette and responding to inquiries promptly.
- Utilize internal programs for document creation, payroll filling, and communication.
- Perform data entry tasks accurately to maintain up-to-date records for all clients & staff.
- Organize and file documents systematically for easy retrieval.
- Collaborate with team members to ensure efficient workflow and project completion, including booking of face painters and their schedules.
Inbound Sales Duties
- Responding to all inbound sales leads for The Big Bounce Theory from our website and text messages.
- Responding to all The Big Bounce Theory inbound leads through incoming emails and phone calls.
- Provide customer service support by addressing client needs and resolving issues effectively.
- Act as the “in between” with clients and management for customer success.
Experience
- Previous experience in an administrative role is preferred.
- Strong data entry skills with attention to detail.
- Excellent verbal and written communication skills.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
- A background in customer service or inbound sales will be beneficial. We encourage candidates who meet these qualifications to apply for this rewarding opportunity to contribute to our team's success.
- Class 5 drivers license, clear drivers abstract, and clear Police Information Check are required for the position. (please provide both if asked, following interview)
Pay: From $50,000.00 per year
Benefits:
- Casual dress
- On-site parking
- Paid time off
Ability to commute/relocate:
- Edmonton, AB: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Please describe your past experience in Administrative duties & Inbound sales.
Experience:
- Administrative: 1 year (required)
Work Location: In person
