Job Overview
We are seeking a dynamic and organized Dental Receptionist to join our dental team! In this pivotal role, you will be the welcoming face of our practice, ensuring a smooth and efficient patient experience from the moment they walk through the door. Your energetic and positive attitude will help foster a friendly environment, while your attention to detail and administrative expertise will keep our office running seamlessly. If you thrive in a fast-paced setting and are passionate about providing exceptional customer service, this opportunity is perfect for you!
Duties
- Greet patients warmly and professionally, creating a welcoming atmosphere for all visitors
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly
- Verify patient insurance information and update electronic medical records accurately using dental practice management software such as Dentrix and Epic
- Prepare patient charts, ensure all necessary documentation is complete, and facilitate smooth check-in/check-out processes
- Handle appointment scheduling, cancellations, and reminders efficiently to optimize office flow
- Assist with administrative tasks including billing, processing payments, and managing correspondence
- Maintain organized records of patient information while adhering to confidentiality standards and HIPAA regulations
Experience
- Prior experience as a dental receptionist required
- Familiarity with dental practice management software such as Tracker is essential
- Strong knowledge of terminology and chartless/paperless records systems
- Proven ability to handle multi-line phone systems with professionalism and efficiency
- Excellent organizational skills with attention to detail in managing office documentation and schedules
- Demonstrated experience in providing outstanding front desk customer service in a fast-paced environment
The opportunity to work with a clinic recognized as London's Top Choice Dental Clinic for five consecutive years. We're looking for someone who wants more than simply a front-desk position. We value team members who take ownership of their role, care about their patients and coworkers, and want to be part of a practice they can be proud of. If you are an experienced dental receptionist who is confident using Tracker and you're looking for a long-term opportunity with a busy, supportive dental team, we'd love to meet you. Apply through Indeed or forward your resume to:[email protected]
Pay: $26.00-$30.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
Experience:
- Dental office: 2 years (required)
Work Location: In person
