Overview
We are seeking a highly organized and detail-oriented Medical Office Administrator to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, coordinating patient appointments, and ensuring smooth administrative workflows within a busy medical or dental office. This role offers an opportunity to work in a professional environment that values efficiency, accuracy, and excellent patient service. Prior experience with electronic medical records and office management systems is essential, along with strong communication skills and familiarity with medical terminology. The Medical Office Administrator will play a vital role in supporting clinical staff and enhancing patient experiences through effective administrative support.
Responsibilities
- Greet patients and visitors professionally at the front desk, providing exceptional customer service
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages accurately
- Maintain and update electronic medical records using systems such as Epic and Dentrix
- Verify patient insurance information and assist with billing procedures
- Prepare and organize paperwork for patient visits, including intake forms and consent documents
- Coordinate appointment scheduling, rescheduling, and cancellations efficiently
- Assist with administrative tasks such as data entry, filing, and managing office supplies
- Support clinical staff by ensuring timely documentation and communication between departments
- Handle administrative correspondence and manage incoming/outgoing mail or emails
- Ensure compliance with privacy regulations and maintain confidentiality of patient information
Qualifications
- Previous experience as a Dental Receptionist or in a Medical Office setting preferred
- Proficiency with Electronic Medical Records systems such as Epic or Dentrix required
- Strong knowledge of medical terminology and healthcare office procedures
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Experience managing multi-line phone systems and front desk operations
- Office experience in administrative roles within healthcare settings is highly desirable
- Ability to work independently while collaborating effectively with clinical staff
- Strong communication skills, both verbal and written, with a professional demeanor
This position offers an engaging work environment where your organizational skills will directly contribute to providing outstanding patient care. We value professionalism, attention to detail, and a proactive approach to administrative excellence.
Pay: $60,000.00-$120,000.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
