Dental Receptionist – Full-Time
New Sudbury Dental is looking for a friendly, organized, and dependable Dental Receptionist to join our growing team.
We are looking for someone who enjoys working with people, thrives in a busy environment, and takes pride in providing excellent patient service. The ideal candidate will be professional, approachable, detail-oriented, and comfortable managing multiple responsibilities throughout the day.
Responsibilities
- Greeting patients and creating a welcoming experience
- Answering telephone calls, emails, and patient inquiries
- Scheduling and confirming dental appointments
- Managing patient check-in and check-out
- Collecting and processing patient payments
- Reviewing treatment estimates and financial information with patients
- Assisting patients with dental benefit and insurance questions
- Sending predeterminations and processing dental claims
- Maintaining accurate and up-to-date patient information
- Coordinating appointments and referrals between dentists, hygienists, specialists, and patients
- Managing recalls and following up with patients regarding outstanding treatment
- Supporting the clinical and administrative teams as required
- Maintaining patient confidentiality and professionalism at all times
Qualifications
- Previous dental reception experience is required
- Knowledge of dental terminology, procedures, and insurance processes is required.
- Experience with Abeldent software is preferred but not required.
- Strong computer and administrative skills.
- Excellent verbal and written communication skills
- Strong organizational and time-management abilities
- Ability to multitask and remain composed in a busy dental environment
- Professional, dependable, and punctual
- Positive attitude and strong team mentality
- Comfortable discussing treatment costs, insurance coverage, and financial arrangements with patients
What We Are Looking For
We are looking for someone who understands that the front desk plays an important role in both the patient experience and the overall success of the dental office.
The successful candidate will be someone who:
- Provides exceptional customer service
- Communicates clearly and confidently
- Takes initiative and follows through on responsibilities
- Pays attention to details
- Works well independently and as part of a team
- Is comfortable handling difficult conversations professionally
- Understands the importance of maintaining an organized and productive schedule
- Is interested in becoming a long-term member of our dental team
Position
Full-Time Dental Receptionist
Competitive compensation will be based on experience and qualifications.
If you are enthusiastic about dentistry, enjoy helping people, and would like to work in a professional and supportive dental environment, we would love to hear from you.
Please submit your resume along with a brief introduction outlining your dental or administrative experience.
Dental Receptionist – Full-Time
New Sudbury Dental is looking for a friendly, organized, and dependable Dental Receptionist to join our growing team.
We are looking for an experienced dental receptionist who enjoys working with people, thrives in a busy environment, and takes pride in providing excellent patient service.
Responsibilities
- Greet patients and provide a welcoming experience
- Answer phones, emails, and patient inquiries
- Schedule and confirm appointments
- Manage patient check-in and check-out
- Collect and process payments
- Review treatment estimates and financial information
- Assist patients with dental benefits and insurance questions
- Submit predeterminations and process dental claims
- Coordinate referrals and appointments with specialists
- Manage recalls and follow up on outstanding treatment
- Maintain accurate patient information and confidentiality
- Support the dental team with daily administrative duties
Qualifications
- Previous dental reception experience is required
- Knowledge of dental terminology, procedures, and insurance processes
- AbelDent experience is preferred, but not required
- Strong computer, communication, and organizational skills
- Ability to multitask in a busy dental environment
- Professional, dependable, punctual, and detail-oriented
- Comfortable discussing treatment costs, insurance, and financial arrangements
- Positive attitude and strong team mentality
What We Are Looking For
We are looking for someone who provides exceptional customer service, communicates confidently, takes initiative, works well independently and as part of a team, and understands the importance of maintaining an organized and productive schedule.
Position: Full-Time Dental Receptionist
Competitive compensation based on experience and qualifications.
If you are interested in becoming a long-term member of our team, please submit your resume along with a brief introduction outlining your dental experience to [email protected]
Expected hours: 30.0 – 40.0 per week
Benefits:
Experience:
- Dental receptionist: 3 years (required)
Work Location: In person
