Ciao!
Oretta Hospitality is looking for an experienced Host to join our team at our new Flagship location Oretta Front Street West! The ideal candidate has a minimum of 2 years experience in a fast-paced, high-volume restaurant with excellent customer service skills, passion for hospitality, and a team-oriented environment. Previous experience working in fine dining with Italian food and wine knowledge is considered an asset.
About You
We are looking for a Full-Time Host to join our Front of House team. The ideal candidate has experience in customer service, enjoys working in a fast-paced environment, can multi-task and bring a positive energy to the floor. As a member of the Host team, you are the first person that guests interact with when they walk through the door.
Delivering a warm greeting and excellent customer service is imperative to the role, whether it’s in person, over the phone, or by email response. We are looking for reliable and organized individuals that take on several daily tasks, including helping on the floor clearing and resetting tables and communicating with the team if there are reservation-related details.
Experience in a high-volume, fast-paced dining establishment with guest interaction is an asset!
- Available for 3-4 shifts a week, mostly evenings and weekends.
- Smart Serve Certification is required
- We are prioritizing those with experience with OpenTable experience.
- TripleSeat is a strong asset.
- Good understanding of English language is required, knowing Italian is also an asset!
- Arriving to work looking your best version of yourself!
Job description
Greeting guests with a smile and an outgoing personality
- Reporting to the Manager on duty
- Assisting with Opening or Closing of the Host desk
- Extensive knowledge of OpenTable
- Preparing tables for reservations and walk-ins, seating guests promptly and in server rotation
- Following daily Host checklists, including beautifications, shift cleanliness and washroom checks
- Organizing reservations, answering phone calls, voicemails, and email inquiries promptly
- Ensuring every guest is warmly greeted and given a friendly farewell
- Working as a part of a team in a fast-paced environment
- Bringing a positive attitude and professional work ethic to the floor
- Tripleseat experience an asset
- Adhering to Oretta Employee handbook
- Our Hosts wear our Host silk PJ's and all-white shoes.
Management will reach out to candidates of interest via email address.
Job Type: Part-time
Pay: From $17.60 per hour
Application question(s):
- How do you indicate a guest has arrived, but not yet sat, for a Reservation on OT?
- Are you available on weekends?
- Are you available a minimum 3 shifts a week?
Experience:
- Hospitality: 2 years (required)
- OpenTable: 2 years (required)
Licence/Certification:
Work Location: In person
