Job Overview
We are seeking a friendly and organized Dental Office Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a professional with strong communication skills, familiarity with dental and medical office procedures, and experience working in a fast-paced healthcare environment. The Dental Office Receptionist plays a vital role in ensuring smooth daily operations and a positive patient experience.
Responsibilities
- Greet patients warmly and check them in upon arrival, ensuring a welcoming environment
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages accurately
- Verify patient insurance information and update electronic medical records using Abeldent and Max Assist software systems
- Collect patient payments and process billing transactions efficiently
- Prepare and organize patient charts, ensuring all documentation is accurate and up-to-date
- Assist with administrative tasks such as data entry, filing, and managing correspondence
- Coordinate appointment scheduling with the dental team to optimize daily workflow
- Maintain confidentiality of patient information in compliance with HIPAA regulations
- Support front desk operations by handling administrative duties related to medical terminology and office procedures
Skills
- Proven experience as a Dental Receptionist or in a similar dental or medical office setting
- Proficiency with dental practice management software such as Abeldent
- Strong knowledge of medical terminology and electronic medical records management
- Excellent communication skills, both verbal and written, with a friendly demeanor
- Ability to handle multi-line phone systems efficiently under pressure
- Exceptional organizational skills with attention to detail
- Prior experience working with insurance verification and billing processes is preferred
- Familiarity with office equipment and administrative procedures in healthcare environments
- Ability to maintain professionalism, confidentiality, and a positive attitude in a busy setting
Pay: $25.00-$27.00 per hour
Work Location: In person
