Integrated Ontario Works Benefits Caseworker
York Region
Richmond Hill, ON
Position Purpose
Reporting to the Manager, Social Assistance, is the first point of in person contact and is responsible for providing a full range of functions of the Ontario Works program to determine clients’ financial and program eligibility in an empathetic client centred manner; including conducting Verification Interviews, monitoring and conducting ongoing financial and benefits eligibility assessments/reviews and making determinations about the refusal, reduction or cancellation of assistance; responsible for benefit administration including completing applications; and works in close partnership with the Integrated Ontario Works Wraparound Caseworker and internal partners to provide an integrated, client centric approach to serving their clients.
  • Successful completion of a Community College Diploma (a minimum 2 year program) in Social Service, Social Work or approved equivalent combination of education and experience.
  • Minimum one year experience with direct intensive case management experience providing client focused services in a social services environment.
  • Solid knowledge and understanding of industry-related legislation and regulations applicable to Social Assistance services and programs delivering community resources, including health, counselling and employment programs and services.
  • Knowledge and demonstrated ability in corporate core competencies including communication, innovation, teamwork and collaboration, and personal ownership.
Scheduled Hours
As Required and Varied
Operational Hours
0830 - 1630
How to Apply
Please apply online by December 31, 2019 at 4:30 p.m. We thank all candidates for their interest, however only those selected for an interview will be contacted via email.
$37.42 to $40.67 per hour. This is a Union position - CUPE Local 905 (York Region Unit)