Reporting to the Manager, Social Assistance, is the first point of in person contact and is responsible for providing a full range of functions of the Ontario Works program to determine clients’ financial and program eligibility in an empathetic client centred manner; including conducting Verification Interviews, monitoring and conducting ongoing financial and benefits eligibility assessments/reviews and making determinations about the refusal, reduction or cancellation of assistance; responsible for benefit administration including completing applications; and works in close partnership with the Integrated Ontario Works Wraparound Caseworker and internal partners to provide an integrated, client centric approach to serving their clients.
- Successful completion of a Community College Diploma (a minimum 2 year program) in Social Service, Social Work or approved equivalent combination of education and experience.
- Minimum one year experience with direct intensive case management experience providing client focused services in a social services environment.
- Solid knowledge and understanding of industry-related legislation and regulations applicable to Social Assistance services and programs delivering community resources, including health, counselling and employment programs and services.
- Knowledge and demonstrated ability in corporate core competencies including communication, innovation, teamwork and collaboration, and personal ownership.
As Required and Varied
0830 - 1630
How to Apply
Please apply online by December 31, 2019 at 4:30 p.m. We thank all candidates for their interest, however only those selected for an interview will be contacted via email.
$37.42 to $40.67 per hour. This is a Union position - CUPE Local 905 (York Region Unit)