Business Analyst
Mattamy Homes
Vaughan, ON
Location:
Vaughan, Ontario

Department:
Employment Type:
IT Enterprise Services

Full-Time

Reports to:
Director, Application Services

Who We Are

Mattamy Asset Management is an asset manager focused on building a diversified portfolio of investments across geographies, asset classes and the spectrum of risk and return. Mattamy Asset Management is the parent company of Mattamy Homes Canada and Mattamy Homes U.S., which together comprise the largest privately held homebuilding platform in North America. Mattamy Asset Management is committed to achieving the best-possible long-term risk-adjusted returns for its clients and functioning as a socially responsible corporate citizen.

What We Offer

Reporting to the Director, Application Services, the Business Analyst will support assigned business applications and business processes relating to Marketing, Sales and Design Studio activities. Working across both our US and Canadian operations, this role is involved in the development, implementation and on-going operations of our core ERP application suite JDE, Oracle Sales Cloud and Eloqua.

The Business Analyst should understand the detailed features and functionality of an application from the user and technical perspective as well as how it aligns with the business process. They will apply proven communication, analytical and problem-solving skills to implement new and enhanced applications through the Solution Delivery Life Cycle. This is part of the IT Enterprise Services team which helps devise and implement solutions to meet the needs of the Mattamy stakeholders.

The Business Analyst will work closely with third-party IT service and technology providers, relevant business and project committees and will engage internal business stakeholders to orchestrate and ensure the consistent delivery of high-quality, cost-effective application services and solutions.

Responsibilities

Participate in all phases of the Solution Delivery Life Cycle including planning, requirements definition, solution design, test planning and execution and implementation of business applications, system upgrades or enhancements
Complete applicable project-related documentation including requirements, design specifications, test plans, test cases and scripts as well as training materials and system admin guides
Develop relationships with employees and internal customers who are expert users of the systems
Perform impact analysis of changes to an application or technology platform
Manage small to medium-sized solutions such as minor enhancements, reports development and application of hot fixes for existing applications
Facilitate meetings and training sessions, both online or in person
Leverage application/technology functionality to resolve complex business issues. This includes using out-of-the-box functionality as well as custom-developed functions from previous implementations
Ensure all appropriate Service Levels and quality objectives are met

What You Bring

Degree in Business Administration, Computer Science or related field or equivalent working experience;
Minimum 3-5 years in systems implementation and/or project experience is required
Experience in any of the following homebuilding business functions is desirable:
Marketing
Pre-Sales, Sales
Post Sales, Customer Care
Design Studio
Implementation and/or application management experience with CRM systems, JD Edwards Enterprise One, real-estate/property management, homebuilding and/or other systems and platforms
Experience interpreting business processes, workflows, and systems to proactively identify solutions or opportunities for application improvements (e.g. utilizing application functionality or improving application system performance)
Experience in managing and working in a multi-client/multi-division environment
Ability to communicate and collaborate effectively with clients, management, and project teams.
Excellent analytical, organizational, planning and time management skills.
Ability to effectively manage multiple priorities simultaneously.
Experience in service delivery with a strong client/customer focus
Experience with CRM system usage and training is desirable
Expert proficiency in Microsoft Office tools including Outlook, Word, Excel, PowerPoint, and Visio

Why Mattamy

When you’re part of the Mattamy family, your day to day work has an incredible impact. What we do takes teamwork, and everyone pulls together to give our very best. With a focus on continued growth and industry leadership, exciting career possibilities are waiting for you at Mattamy. We’re honoured to have received external recognition of our company culture as well. We’ve been awarded:

Canada’s Top 100 Employers for 2019
Greater Toronto’s Top Employers for 2019
Canada’s 10 Most Admired Corporate Cultures for 2017

We offer a progressive environment where you can experience exciting possibilities in your career including continuous learning, opportunity for growth, competitive compensation and a comprehensive benefits package.

We have big plans for our business and our team. Be part of our ambitious future!

Mattamy Asset Management is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us and we will work with you to meet your needs.

Qualified applicants will be contacted directly by the Talent Acquisition team.