Posting Number: ROM20-152E
Title: Admitting Clerk (RFT 1.0 FTE)
Position Status: Regular Full-time
Job Schedule: Days
Department: Clinical Information Services
Union: CUPE Local 942
Site: Royal Ottawa Mental Health Centre
About The Royal
As one of Canada’s foremost mental health care and academic health science centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education.
Process in-patient admissions, internal transfers and out-patient registrations. Work closely with referring sources, physicians, staff and the general public to provide the highest level of service possible to our clients. Ensure that procedures and Regional Registration Standards are adhered to.
Responsible for processing inpatient admissions, transfers, and discharges.
Responsible for registering new and re-registering patients for outpatient services.
Responsible for maintaining accurate data for statistical reporting purposes.
Tracking bed usage and waiting lists.
Verify and validate patient’s insurance and ascertain if a patient has additional insurance coverage.
Prepare Admission and Discharge Forms for the clinical record.
Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of The Royal.
Ensure a work environment that is conducive to The Royal’s Harassment Free Workplace policy.
Other Clerical duties as assigned.
Completion of Ontario Secondary School Diploma (OSSD) or equivalent.
Post secondary training/experience in office administration preferred.
Proficiency in latest version of Word, Excel, Microsoft Office.
Typing skills 45 net words per minute minimum.
Strong attention to detail.
Strong communication and interpersonal skills.
Ability to be discreet and uphold the strongest measure of confidentiality.
Proficiency with ADT/OPR Patient Registration Systems.
Bilingual (French/English) is mandatory. English level A- is mandatory in oral comprehension, expression, reading, and writing. French level A- is mandatory in oral comprehension and oral expression.
Salary Range: $23.61 to $25.88 per hour
All applicants must provide a recent resume that clearly indicate that they meet the required qualifications.
Please apply by clicking on the Apply button below.
The Royal sincerely thanks all applicants for their interest in a career with us; however, only those applicants selected for an interview will be contacted.
All new hires will be required to obtain a clear and valid Criminal Record or Vulnerable Sector Records Check as a pre-condition of employment.
The Royal is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.